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Grand Service Suite at Times Square

No. 1 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 447 725

S$ 64+

Overall guest ratings

5.4/10 OK
based on 105 reviews

Review highlights

  • 9.0
  • 4.8
  • 4.5
  • 3.8

Nearby

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    About

    Grand Service Suite at Times Square puts you within a 10-minute drive of Petaling Street and Merdeka Square. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. An outdoor pool and a fitness center are other highlights, and rooms feature soaking tubs and kitchenettes.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • Playground
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Child pool
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    based on 105 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 5.7 "Average comfort."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.5 "Value below average."
    • 3.8 "Service is below average."
      0.8 "92% indicated the reception staff was not good."
    • 3.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      1.0 "90% didn't like the uncomfortable beds."
      2.0 "80% had problems with the shower."
      0.0 "100% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
    • 2.3 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
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    Overall rating

    5.5 OK
    based on 19 reviews
    • 9.2 "Terrific location."
    • 3.8 "Rooms are not good."

    Overall rating

    5.2 OK
    based on 85 reviews
    • 9.0 "Terrific location."
    • 3.4 "Service is below average."
    • 3.0 "Awful rooms."
      1.9 "81% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      2.2 "78% said rooms were dirty."
    • 2.3 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    data provided by TrustYou

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