Overview

Grand Service Suite at Times Square

No. 1 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 447 725

S$ 66+

Overall guest ratings

5.7/10 OK
based on 101 reviews

Review highlights

  • 9.4
  • 4.5
  • 3.8
  • 2.8

Nearby

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    About

    Grand Service Suite at Times Square puts you within a 10-minute drive of Petaling Street and Merdeka Square. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. An outdoor pool and a fitness center are other highlights, and rooms feature soaking tubs and kitchenettes.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • Playground
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Child pool
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    based on 101 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 5.4 "Internet is average."
    • 4.5 "Not very comfortable."
      0.8 "92% didn't like the uncomfortable beds."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 2.8 "Awful rooms."
      3.1 "69% complained about the bathroom."
      0.8 "92% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.8 "92% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
    • 1.9 "Service is unsatisfactory."
      1.0 "90% indicated the reception staff was not good."
      4.6 "54% found the staff to be unfriendly."
    • 1.0 "Generally quite dirty."
      0.8 "92% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
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    Overall rating

    4.4 OK
    based on 16 reviews
    • 9.5 "Terrific location."
    • 2.7 "Awful rooms."

    Overall rating

    5.3 OK
    based on 84 reviews
    • 2.7 "Awful rooms."
      2.8 "72% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.9 "91% said rooms were dirty."
    • 1.8 "Service is unsatisfactory."
    • 1.2 "Generally quite dirty."
      0.9 "91% said rooms were dirty."
    data provided by TrustYou

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