Overview

Sunway Resort Hotel & Spa
Top Family Hotel

Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor Darul Ehsan, Kuala Lumpur 46150, Malaysia
+60 374 928 000

S$ 148+

Overall guest ratings

8.4/10 Excellent
based on 6,904 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.2
  • 5.2

Good to know

  • Great view
  • Great shopping

Nearby

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    About

    Location. Sunway Resort Hotel & Spa is located in Kuala Lumpur and is integrated with Sunway Lagoon theme park, just 1.4 miles (2.2 kilometers) from Menara Telekom and 4.6 miles (7.4 kilometers) from Wat Chetawan Temple. Kuala Lumpur International Airport is 34 miles (55 kilometers) away. Conveniently located near public transit, the Sunway Lagoon Station for the BRT is 300 meters (0.25 miles) away.

    Hotel Features. Located on a vast resort complex, this Malaysia resort provides an escalator to the resort's man-made surf beach. Guests have access to Sunway Lagoon theme park, which offers rollercoasters, waterslides, and regional events, as well as the Sunway Pyramid Shopping Mall. Guests 16 and older can enjoy the Balinese-inspired Mandara Spa which offers aromatherapy, body and beauty treatments including facilities for couples' treatments.

    The resort features a free-form swimming pool with man-made waterfall onsite, as well as tennis courts and aerobics studios in the fitness facility.

    In addition to numerous bars and restaurants, room service is offered 24 hours, and a complimentary breakfast buffet is served daily. Event facilities include the Sunway Pyramid Convention Centre adjacent to the hotel. The hotel itself offers 55 meeting and function spaces, including an auditorium and grand ballroom. Parking is free for guests.

    Please note that Sunway Resort Hotel and Spa is a smoke-free hotel; smoking is permitted only in outdoor designated smoking areas. Violators are subject to fines.

    Guestrooms. The 439 air-conditioned guest accommodations at Sunway Resort Hotel & Spa feature complimentary wired (high-speed) Internet access, televisions with satellite channels, and direct-dial phones. Rooms provide desks and beds with premium bedding. An in-room safe is included. Newspapers and bottled water are complimentary. Bathrobes and slippers are available. Guests can request adjoining rooms.

    All rooms are non-smoking, and violators are subject to fines.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Terrace/Patio
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 6,904 reviews
    • 9.4 "Incredible bar."
      9.4 "Delicious alcoholic drinks, according to 94%."
    • 9.3 "Excellent breakfast."
      7.6 "76% were happy with the price of the breakfast."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Pool is good."
      7.7 "Clean pool, said 77%."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      9.1 "91% found the restaurant service to be one of the best."
      9.5 "95% said the recreation staff was great."
    • 5.2 "Average value."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
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    Overall rating

    8.3 Excellent
    based on 1,864 reviews
    • 9.4 "Excellent breakfast."
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Pool is good."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.3 "Housekeeping was great, according to 73%."
      7.5 "75% thought the service was very professional."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.8 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Value below average."
    • 4.4 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
    • 4.2 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
      3.8 "Unfriendly atmosphere, according to 62%."
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    Overall rating

    8.4 Excellent
    based on 4,556 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      8.0 "Easily accessible by car, said 80%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent breakfast."
      7.7 "77% were happy with the price of the breakfast."
    • 8.9 "Pool is good."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
      9.5 "95% said the recreation staff was great."
    • 7.4 "Internet works."
    • 6.0 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 5.4 "Average value."
      6.0 "The price was ok for 60%."
    • 5.2 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
    • 4.6 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
      4.2 "Unfriendly atmosphere, according to 58%."
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    Overall rating

    8.4 Excellent
    based on 207 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "Excellent breakfast."
    • 8.7 "Pool is good."
    • 8.1 "Food is delicious."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 5.4 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 276 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.5 "Pool is good."
    • 8.1 "Food is delicious."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 5.6 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.6 "Value below average."
    • 4.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
    • 4.3 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great view"
    "Great shopping"
    data provided by TrustYou

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