Overview

Swissotel Kunshan
Top Family Hotel

387 Qianjin Zhong Road, Kunshan 215300, China
+86 512 5788 5788

Call

+86 512 5788 5788

Overall guest ratings

8.5/10 Excellent
based on 1,230 reviews

Review highlights

  • 10.0
  • 8.8
  • 5.8
  • 5.3

Good to know

  • Great reception
  • Great view

Nearby

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    About

    Strategically located in the city centre of Kunshan. The hotel is within walking distance to the open-air citizen sports centre- government offices and shopping areas. With the industrial areas scattered around the city the hotel works as a linking point for business travellers.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,230 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.8 "Location is great."
      9.9 "Easily accessible by car, said 99%."
      8.4 "84% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Food is average."
      5.0 "50% thought the dining experience was appropriate."
      6.0 "Only 60% thought the fish/seafood dishes were good."
      5.0 "Side dishes were satisfying, according to only 50%."
    • 5.8 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.8 "68% thought the kitchenette was ok."
    • 4.8 "Not very comfortable."
      4.2 "58% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
    • 3.0 "Horrible pool."
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    Overall rating

    9.2 Excellent
    based on 36 reviews
    • 8.7 "Location is great."
      9.9 "Easily accessible by car, said 99%."
    • 7.5 "Good service."
    • 6.3 "Food is average."
    • 5.4 "Rooms are ok."

    Overall rating

    8.5 Excellent
    based on 319 reviews
    • 8.4 "Location is great."
    • 6.6 "Average value."
    • 6.6 "Service is ok."
      6.8 "Only 68% thought the service was professional."
    • 6.5 "Breakfast is mediocre."
    • 4.6 "Not very comfortable."
      3.9 "61% said rooms were small."
    • 4.5 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      3.9 "61% said rooms were small."
    • 3.1 "Horrible pool."
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    Overall rating

    8.7 Excellent
    based on 836 reviews
    • 9.4 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.3 "83% liked the proximity to shopping."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Average value."
    • 5.4 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.0 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
      6.9 "69% thought the bathroom was big enough."
    • 4.6 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      4.5 "55% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      1.8 "82% thought the tv was sub-standard."
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    Overall rating

    8.1 Excellent
    based on 36 reviews
    • 8.7 "Location is great."
    • 7.9 "Good service."
    • 5.8 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Great view"
    data provided by TrustYou

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