Overview

Hotel 21
Top Economy Hotel

7-10 Wakatakecho, Kusatsu (Shiga) 525-0031, Japan
+81 775 642 121

S$ 71+

Overall guest ratings

8.1/10 Excellent
based on 283 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.1
  • 6.7

Good to know

  • Accessible parking
  • Spacious rooms
  • Friendly service
  • Affordable parking

Nearby

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    About

    Located in the heart of Kusatsu, this hotel is within 6 mi (10 km) of Aeon Mall Kusatsu, Shiga Kenritsu Kindai Bijutsukan, and Lake Biwa Museum. Ishiyama-dera and Biwako Hall are also within 9 mi (15 km).

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    Expedia

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Laundry service
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free long-term parking
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 283 reviews
    • 9.6 "Excellent value."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.5 "Housekeeping was great, according to 95%."
      8.1 "81% thought the service was very professional."
    • 9.1 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
      8.6 "86% were satisfied with the air conditioning."
    • 8.7 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 8.4 "Location is great."
      9.7 "Great parking, according to 97%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 6.7 "Internet is average."
      6.7 "67% thought the wifi quality was ok."

    Overall rating

    7.8 Good
    based on 82 reviews
    • 9.6 "Excellent value."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 9.3 "Very comfortable."
      9.9 "99% thought rooms were spacious."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 8.8 "Location is great."
      9.7 "Great parking, according to 97%."

    Overall rating

    8.3 Excellent
    based on 87 reviews
    • 9.7 "Excellent value."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.2 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 8.7 "Location is great."
      9.7 "Great parking, according to 97%."
      7.1 "71% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."

    Overall rating

    7.9 Good
    based on 113 reviews
    • 9.4 "Excellent value."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 8.9 "Comfort level is high."
      9.9 "99% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 8.8 "Generally very clean."
    • 8.5 "Breakfast is good."
    • 4.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Spacious rooms"
    "Friendly service"
    "Affordable parking"
    data provided by TrustYou

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