Overview

Urban Hotel Kusatsu

Ooji 4-31, Kusatsu (Shiga) 525-0032, Japan
+81 775 670 606

S$ 95+

Overall guest ratings

7.6/10 Good
based on 517 reviews

Review highlights

  • 9.5
  • 8.9
  • 6.1
  • 4.6

Good to know

  • Great reception
  • Great menu
  • Great shopping
  • Train station is close

Nearby

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    About

    Located near a train station, Urban Hotel Kusatsu is a great choice for a stay in Kusatsu. For a bite to eat, guests can check out Lavender, which serves breakfast, lunch, and dinner. There's also a bar/lounge, and rooms offer LCD TVs and refrigerators.

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    AMENITIES

    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 517 reviews
    • 9.5 "Excellent breakfast."
    • 8.9 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "High value."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 7.3 "Internet works."
      7.3 "73% said the wifi quality was great."
    • 6.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.9 "For 69%, maintenance was acceptable."
    • 4.6 "Not very comfortable."
      4.2 "58% said rooms were small."
      4.4 "56% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 3.5 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      3.8 "62% found the grounds unpleasant."
      1.3 "87% complained about the elevator."
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    Overall rating

    7.7 Good
    based on 129 reviews
    • 9.6 "Excellent breakfast."
    • 8.9 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.5 "Generally very clean."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.0 "Good value."
    • 6.3 "Rooms are ok."
    • 3.0 "Terrible amenities."
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    Overall rating

    7.3 Good
    based on 36 reviews
    • 9.3 "Excellent breakfast."
    • 8.9 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
    • 8.3 "Food is delicious."
    • 7.8 "High value."
    • 7.6 "Good service."
    • 5.6 "Rooms are ok."

    Overall rating

    7.3 Good
    based on 165 reviews
    • 9.4 "Excellent breakfast."
    • 8.9 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
    • 8.5 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 8.1 "Good value."
    • 7.7 "Good service."
    • 6.2 "Rooms are ok."
      6.7 "For 67%, maintenance was acceptable."
    • 4.8 "Not very comfortable."
    • 3.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    7.7 Good
    based on 186 reviews
    • 9.5 "Excellent breakfast."
    • 8.9 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
    • 8.2 "Good value."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.3 "Rooms are ok."
      7.0 "Well-maintained, according to 70%."
    • 4.8 "Not very comfortable."
      4.2 "58% thought it was too noisy."
      4.4 "56% said rooms were small."
    • 3.7 "Vibe wasn't good."
    • 2.9 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Great menu"
    "Great shopping"
    "Train station is close"
    data provided by TrustYou

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