Overview

Urban Hotel Kusatsu

Ooji 4-31, Kusatsu (Shiga) 525-0032, Japan
+81 775 670 606

S$ 60+

Overall guest ratings

7.5/10 Good
based on 453 reviews

Review highlights

  • 9.4
  • 8.9
  • 5.5
  • 4.1

Good to know

  • Great shopping
  • Train station is close

Nearby

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    About

    Located near a train station, Urban Hotel Kusatsu is a great choice for a stay in Kusatsu. For a bite to eat, guests can check out Lavender, which serves breakfast, lunch, and dinner. There's also a bar/lounge, and rooms offer LCD TVs and refrigerators.

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    AMENITIES

    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 453 reviews
    • 9.4 "Excellent breakfast."
    • 8.9 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.9 "Good service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.9 "Internet is average."
      6.9 "69% thought the wifi quality was ok."
    • 5.5 "Rooms are ok."
      6.6 "For 66%, maintenance was acceptable."
      6.0 "For only 60%, the tv was ok."
    • 4.1 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.9 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    7.7 Good
    based on 113 reviews
    • 9.5 "Excellent breakfast."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
    • 8.6 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% thought it was easy to get to the train station."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
    • 4.6 "Not very comfortable."
      4.2 "58% said rooms were small."
    • 3.6 "Bad amenities."
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    Overall rating

    7.5 Good
    based on 31 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
    • 7.9 "High value."
    • 7.6 "Good service."
    • 5.1 "Rooms are ok."

    Overall rating

    6.7 Good
    based on 113 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 9.0 "Perfectly clean."
    • 8.1 "Great service."
    • 5.7 "Rooms are ok."
    • 3.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
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    Overall rating

    7.6 Good
    based on 194 reviews
    • 9.4 "Excellent breakfast."
    • 8.7 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 7.8 "Good service."
      9.7 "97% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
    • 4.0 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      3.7 "63% said rooms were small."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    "Train station is close"
    data provided by TrustYou

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