Overview

Urban Hotel Kusatsu

Ooji 4-31, Kusatsu (Shiga) 525-0032, Japan
+81 775 670 606

S$ 95+

Overall guest ratings

7.5/10 Good
based on 529 reviews

Review highlights

  • 9.5
  • 8.9
  • 5.9
  • 4.5

Good to know

  • Great reception
  • Great menu
  • Train station is close
  • Great shopping

Nearby

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    About

    Located near a train station, Urban Hotel Kusatsu is a great choice for a stay in Kusatsu. For a bite to eat, guests can check out Lavender, which serves breakfast, lunch, and dinner. There's also a bar/lounge, and rooms offer LCD TVs and refrigerators.

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    AMENITIES

    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Bar/Lounge
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    based on 529 reviews
    • 9.5 "Excellent breakfast."
    • 8.9 "Generally very clean."
      8.2 "82% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.8 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good service."
      7.5 "75% said the reception staff was great."
      8.5 "85% found the staff to be very friendly."
    • 7.0 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 5.9 "Rooms are ok."
      6.9 "For 69%, maintenance was acceptable."
    • 4.5 "Not very comfortable."
      3.3 "67% said rooms were small."
      3.6 "64% thought it was too noisy."
    • 4.3 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
    • 3.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 148 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Perfectly clean."
    • 8.7 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
    • 7.9 "Good service."
      7.1 "71% said the reception staff was great."
      8.6 "86% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
    • 4.8 "Bad amenities."
    • 4.5 "Not very comfortable."
      3.5 "65% said rooms were small."
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    Overall rating

    7.3 Good
    based on 37 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Location is great."
      9.3 "93% thought it was easy to get to the train station."
    • 8.6 "Food is delicious."
    • 7.7 "Good service."
    • 7.6 "High value."
    • 5.7 "Rooms are ok."

    Overall rating

    7.3 Good
    based on 153 reviews
    • 9.4 "Excellent breakfast."
    • 9.1 "Perfectly clean."
      8.5 "85% said rooms were clean."
    • 8.9 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
    • 8.1 "Good value."
    • 7.8 "Good service."
    • 6.1 "Rooms are ok."
      6.5 "For 65%, maintenance was acceptable."
    • 3.8 "Bad amenities."
      2.6 "74% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.9 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 190 reviews
    • 9.5 "Excellent breakfast."
    • 8.8 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 7.8 "High value."
    • 7.8 "Good service."
      7.8 "78% said the reception staff was great."
      8.5 "85% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
      6.9 "For 69%, maintenance was acceptable."
    • 4.7 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.6 "64% thought it was too noisy."
    • 3.8 "Bad amenities."
      2.5 "75% thought the building wasn't nice."
    • 3.3 "Vibe wasn't good."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Great menu"
    "Train station is close"
    "Great shopping"
    data provided by TrustYou
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