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The Hotel Lancaster

26 East Chestnut Street, Lancaster, PA 17602, United States
+1 717 394 0900

S$ 128+

Overall guest ratings

7.8/10 Good
based on 627 reviews

Review highlights

  • 8.7
  • 8.3
  • 4.2
  • 3.7

Nearby

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    About

    With a stay at The Hotel Lancaster in Lancaster (Historic Downtown Lancaster), you'll be minutes from Sehner-Ellicott-von Hess House and Lancaster Quilt & Textile Museum. This hotel is within close proximity of Hole in The Wall Puppet Theater and The Ware Center.

    Rooms

    Make yourself at home in one of the 134 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    A complimentary continental breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Concierge service
    • Meeting/Banquet facilities
    • Parking (surcharge)
    • Storage available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 627 reviews
    • 8.7 "Location is great."
      7.4 "Great parking, according to 74%."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.0 "Rooms are ok."
    • 4.2 "Internet is poor."
    • 3.7 "Disappointing food."
      3.4 "66% did not enjoy the desserts."
    • 3.6 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    • 3.2 "Awful breakfast."
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    Overall rating

    7.8 Good
    based on 376 reviews
    • 8.8 "Location is great."
      7.4 "Great parking, according to 74%."
      8.7 "87% liked the proximity to shopping."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.3 "Rooms are ok."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.6 "74% thought it was too noisy."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.6 "Disappointing food."
      3.6 "64% did not enjoy the desserts."
    • 3.4 "Breakfast is below average."
    View all review categories

    Overall rating

    7.7 Good
    based on 169 reviews
    • 8.6 "Location is great."
      7.1 "Great parking, according to 71%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.6 "Average value."
    • 5.7 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
    • 5.7 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 3.8 "Disappointing food."
    • 3.6 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 2.7 "Awful breakfast."
    View all review categories

    Overall rating

    7.8 Good
    based on 43 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
    • 7.3 "High value."
    • 5.7 "Rooms are ok."

    Overall rating

    8.3 Excellent
    based on 37 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.0 "Good vibe."
    • 6.1 "Rooms are ok."
    • 5.8 "Average comfort."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

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