Overview

The Hotel Lancaster
Top City Hotel

26 East Chestnut Street, Lancaster, PA 17602, United States
+1 717 394 0900

S$ 162+

Overall guest ratings

8.0/10 Good
based on 597 reviews

Review highlights

  • 8.9
  • 8.5
  • 4.0
  • 3.6

Good to know

  • Comfortable beds
  • Friendly service
  • Great shopping

Nearby

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    About

    Enjoy your visit to Lancaster with a stay at The Hotel Lancaster. Guests can visit the fitness center for a workout, and free perks include continental breakfast and WiFi.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Concierge service
    • Meeting/Banquet facilities
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 597 reviews
    • 8.9 "Location is great."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.3 "Rooms are ok."
      5.2 "52% thought the minibar was ok."
      5.0 "For only 50%, the tv was ok."
    • 5.4 "Food is average."
      5.4 "Desserts were ok, said 54%."
    • 4.0 "Breakfast is below average."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 2.5 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 334 reviews
    • 9.0 "Terrific location."
      7.0 "Great parking, according to 70%."
      9.3 "93% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 5.9 "Rooms are ok."
    • 5.5 "Average comfort."
    • 5.5 "Food is average."
      5.3 "Desserts were ok, said 53%."
    • 4.1 "Breakfast is below average."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
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    Overall rating

    7.7 Good
    based on 185 reviews
    • 8.9 "Location is great."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.1 "Generally very clean."
      7.7 "77% said rooms were clean."
    • 6.2 "Rooms are ok."
    • 6.0 "Average value."
    • 5.4 "Food is average."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.5 "Breakfast is below average."
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    Overall rating

    7.2 Good
    based on 47 reviews
    • 9.1 "Terrific location."
    • 8.4 "Great service."
    • 6.9 "Average value."
    • 6.1 "Rooms are ok."
    • 4.6 "Breakfast is below average."

    Overall rating

    8.3 Excellent
    based on 29 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.6 "Vibe was decent."
    • 6.5 "Rooms are ok."
    • 6.1 "Average comfort."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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