Overview

Hotel Santa Helena
Best Service Friendliness

Calle 7 No 8-20, Leticia 910001, Colombia
+57 316 874 8847

S$ 32+

Overall guest ratings

8.5/10 Excellent
based on 151 reviews

Review highlights

  • 10.0
  • 9.5
  • 5.3
  • 4.4

Good to know

  • Good management
  • Friendly service

Nearby

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    AMENITIES

    • Internet
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 151 reviews
    • 10.0 "Awesome vibe."
      10.0 "100% enjoyed the friendly atmosphere."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
      9.2 "92% thought the service was very professional."
    • 9.1 "Terrific location."
    • 7.9 "High comfort."
      8.2 "82% thought it was pleasantly quiet."
      8.0 "80% thought rooms were spacious."
    • 6.9 "Pool is mediocre."
    • 5.3 "Rooms are ok."
      6.9 "Only 69% thought the air conditioning was adequate."
    • 4.4 "Breakfast is below average."
    • 3.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.3 "Dirty pool, said 77%."
    • 1.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 52 reviews
    • 9.3 "World class service."
      9.5 "Management was excellent, said 95%."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.2 "Comfort level is high."
    • 6.8 "Pool is mediocre."
    • 5.4 "Rooms are ok."
    • 3.8 "Not very clean."

    Overall rating

    8.7 Excellent
    based on 67 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "Management was excellent, said 98%."
    • 9.2 "Terrific location."
    • 7.8 "High comfort."
    • 6.9 "Pool is mediocre."
    • 5.4 "Rooms are ok."

    Overall rating

    8.4 Excellent
    based on 30 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 7.1 "Good pool."
    • 5.1 "Rooms are ok."
    • 3.7 "Not very clean."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Good management"
    "Friendly service"
    data provided by TrustYou

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