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The Richmond, BW PREMIER COLLECTION
Top Boutique Hotel

24 Hatton Garden, Liverpool, L3 2AN, United Kingdom
+44 151 236 1220

S$ 80+

Sun 4-12 Check in
Mon 5-12 Check out

Overall guest ratings

8.3/10 Excellent
based on 1,716 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.8
  • 6.4

Good to know

  • Great reception
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Fall in love with Liverpool. The Richmond, BW Premier Collection® in Liverpool has made its name on putting the personal in personality. Offering a service that is exclusive to you, we will give you a warm Merseyside welcome followed by a relaxed can-do approach that will make your stay unforgettable. Our well appointed, luxurious rooms offer a choice of classical charm, while our outstanding suites with acres of space feature fully equipped kitchens and dining areas. Plus, we think our beds are the comfiest in the entire city - so a good nights sleep is guaranteed.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,716 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
    • 6.8 "Average comfort."
    • 6.8 "Food is average."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
    • 5.8 "Internet is average."
    • 2.2 "Horrible pool."
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    Overall rating

    8.4 Excellent
    based on 1,269 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.8 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      9.7 "97% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
    • 7.0 "High comfort."
      7.8 "78% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
    • 6.9 "Food is average."
    • 6.6 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.7 "Only 57% said rooms were clean enough."
      6.5 "Only 65% thought the shower was ok."
      6.4 "For only 64%, the tv was ok."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 6.1 "Average value."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
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    Overall rating

    7.9 Good
    based on 291 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.9 "Location is great."
      9.3 "City centre within easy reach, said 93%."
    • 6.9 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.8 "For only 58%, the bathroom was ok."
      6.4 "Beds were acceptable for 64%."
      7.0 "70% enjoyed the shower."

    Overall rating

    7.8 Good
    based on 34 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.6 "Average comfort."
    • 6.4 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 120 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 9.1 "Terrific location."
    • 6.9 "Food is average."
    • 6.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.0 "For only 60%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.7 "Internet is average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Great reception"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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