Overview

Best Western Seraphine Kensington Olympia Hotel

225 Kensington High Street, London, W8 6SA, United Kingdom
+44 207 938 5911

S$ 111+

Overall guest ratings

7.3/10 Good
based on 1,050 reviews

Review highlights

  • 9.7
  • 8.8
  • 5.1
  • 4.1

Good to know

  • Clean rooms

Nearby

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    About

    The BEST WESTERN Seraphine Kensington Olympia Hotel is ideally located on Kensington High Street; a short walk from the High Street Kensington Tube Station, this modern hotel overlooks Holland Park and is the perfect choice for leisure and business breaks with plenty to do in the surrounding area and beyond. All rooms are individually designed and have feature walls containing images of local monuments and attractions. Enjoy your stay.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Room service
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Cable or satellite TV
    • Night club
    • Pets not allowed
    • Terrace/Patio
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,050 reviews
    • 9.7 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "City centre within easy reach, said 75%."
    • 8.8 "Good value."
      9.7 "97% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.5 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 5.5 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
      6.1 "Only 61% thought the furniture was functional."
    • 4.1 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 3.6 "Not very comfortable."
      1.8 "82% said rooms were small."
      4.0 "60% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
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    Overall rating

    7.4 Good
    based on 630 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Good value."
      9.7 "97% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 6.8 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.3 "Only 63% thought the furniture was functional."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      2.4 "76% complained about the elevator."
    • 4.2 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.1 "59% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
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    Overall rating

    7.5 Good
    based on 126 reviews
    • 9.6 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "Excellent value."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
      7.1 "71% said rooms were clean."
      8.5 "85% thought it was clean."
    • 5.9 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      1.4 "86% said rooms were small."
    • 4.0 "Bad amenities."
    • 3.4 "Not very comfortable."
      1.4 "86% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
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    Overall rating

    6.3 Good
    based on 42 reviews
    • 9.7 "Terrific location."
    • 8.7 "Good value."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 5.3 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      1.6 "84% said rooms were small."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
    View all review categories

    Overall rating

    7.3 Good
    based on 252 reviews
    • 9.7 "Terrific location."
      9.8 "Near to public transport, according to 98%."
    • 8.6 "Good value."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.3 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.1 "Only 61% thought the furniture was functional."
    • 4.2 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.2 "58% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    data provided by TrustYou

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