Overview

Best Western Seraphine Kensington Olympia Hotel

225 Kensington High Street, London, W8 6SA, United Kingdom
+44 207 938 5911

S$ 122+

Overall guest ratings

7.3/10 Good
based on 1,112 reviews

Review highlights

  • 9.6
  • 8.2
  • 4.8
  • 4.5

Good to know

  • Clean rooms
  • Great shower

Nearby

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    About

    The Best Western Seraphine Kensington Olympia Hotel is ideally located on Kensington High Street; a short walk from the High Street Kensington Tube Station, this modern hotel overlooks Holland Park and is the perfect choice for leisure and business breaks with plenty to do in the surrounding area and beyond. All rooms are individually designed and have feature walls containing images of local monuments and attractions. Enjoy your stay.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Room service
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Cable or satellite TV
    • Complimentary breakfast
    • Pets not allowed
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,112 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "City centre within easy reach, said 80%."
    • 8.2 "Good value."
      8.9 "89% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.8 "Management was excellent, said 88%."
    • 5.0 "Internet is average."
    • 5.0 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.5 "Only 65% thought the furniture was functional."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 4.8 "Breakfast is below average."
    • 4.5 "Disappointing food."
      4.2 "58% did not enjoy the desserts."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.4 "Not very comfortable."
      1.3 "87% said rooms were small."
      3.4 "66% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 3.0 "Bar is disappointing."
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    Overall rating

    7.5 Good
    based on 633 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Good value."
      9.1 "91% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.5 "Only 65% thought the furniture was functional."
      7.0 "70% said the bathroom was clean."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.8 "Disappointing food."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
    • 3.7 "Not very comfortable."
      1.3 "87% said rooms were small."
      3.3 "67% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    7.5 Good
    based on 144 reviews
    • 9.6 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Good value."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 5.7 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 4.3 "Disappointing food."
    • 4.1 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."
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    Overall rating

    6.7 Good
    based on 33 reviews
    • 9.4 "Terrific location."
    • 8.3 "Great service."
    • 4.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.6 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.1 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall rating

    7.2 Good
    based on 300 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.3 "Good value."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.1 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.4 "84% thought it was clean."
    • 5.1 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.5 "Only 65% thought the furniture was functional."
    • 5.1 "Internet is average."
    • 5.0 "Food is average."
    • 4.9 "Breakfast is below average."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
    • 3.4 "Not very comfortable."
      1.4 "86% said rooms were small."
      3.5 "65% criticized the small bathroom."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Great shower"
    data provided by TrustYou

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