Overview

Best Western Seraphine Kensington Olympia Hotel

225 Kensington High Street, London, W8 6SA, United Kingdom
+44 207 938 5911

S$ 136+

Overall guest ratings

7.4/10 Good
based on 1,068 reviews

Review highlights

  • 9.6
  • 8.4
  • 5.0
  • 4.6

Good to know

  • Clean rooms
  • Great shower
  • Close to public transport

Nearby

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    About

    The Best Western Seraphine Kensington Olympia Hotel is ideally located on Kensington High Street; a short walk from the High Street Kensington Tube Station, this modern hotel overlooks Holland Park and is the perfect choice for leisure and business breaks with plenty to do in the surrounding area and beyond. All rooms are individually designed and have feature walls containing images of local monuments and attractions. Enjoy your stay. During March & April 2017 hotel undergoing refurbishment of reception, lobby and restaurant areas. During this period breakfast service will be limited on a ‘grab and go’ style. Please call for more details.

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    bestwestern.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Room service
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Cable or satellite TV
    • Night club
    • Pets not allowed
    • Terrace/Patio
    • Fireplace
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    Reviews

    Guest reviews of Best Western Seraphine Kensington Olympia Hotel

    Overall rating

    7.4 Good
    based on 1,068 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Good value."
      9.8 "98% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      8.8 "Management was excellent, said 88%."
    • 5.5 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      1.6 "84% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      3.1 "69% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
      1.3 "87% thought the tv was sub-standard."
      3.8 "62% were unhappy with the view."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.5 "75% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 4.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
      3.1 "69% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
    • 1.5 "Bar is disappointing."
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    Overall rating

    7.5 Good
    based on 630 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Good value."
      9.8 "98% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.1 "Beds were acceptable for 61%."
      6.1 "Only 61% thought the furniture was functional."
    • 4.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.9 "71% criticized the small bathroom."
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    Overall rating

    7.5 Good
    based on 149 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Good value."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.8 "88% thought it was clean."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.1 "Rooms are not good."
      1.4 "86% said rooms were small."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 3.3 "Not very comfortable."
      1.4 "86% said rooms were small."
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    Overall rating

    6.6 Good
    based on 32 reviews
    • 9.1 "Terrific location."
    • 8.6 "Good value."
    • 8.2 "Great service."
    • 7.9 "Good cleanliness."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.7 "Rooms are not good."
      1.3 "87% said rooms were small."
    • 4.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      1.3 "87% said rooms were small."
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    Overall rating

    7.2 Good
    based on 256 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Good value."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      1.7 "83% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      3.1 "69% criticized the small bathroom."
    • 4.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.3 "77% complained about the elevator."
    • 3.4 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.9 "51% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Great shower"
    "Close to public transport"
    data provided by TrustYou

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