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Best Western The Cromwell

110-112 Cromwell Road, London, SW7 4ES, United Kingdom
+44 207 244 1720

S$ 144+

Fri 9-12 Check in
Sat 10-12 Check out

Overall guest ratings

7.2/10 Good
based on 1,722 reviews

Review highlights

  • 9.8
  • 7.9
  • 4.8
  • 3.7

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    During your stay at BEST WESTERN The Cromwell (a contemporary cracker of a hotel that lies close to South Kensington), you will have ample opportunity to de-stress in a quiet setting without being completely isolated from the sights and sounds of London itself. Complimentary Wi-Fi is available for added convenience whether you are here on business or pleasure, while time away from the hotel can be well-spent in some of the capital's best shops (Harrods and Harvey Nichols) and museums (the Science Museum, Natural History Museum and the Victoria & Albert Museum). Occupying one of the area's distinctive and rather grand white Victorian buildings, the decoration throughout the hotel is a combination of light and restful colors, creating the perfect place to relax after a day's sightseeing or frantic bargain hunting! The staff here provides the very best service from the moment you set foot in our chic reception area, so live it up in London and enjoy a hotel with personality while you're at it!

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 1,722 reviews
    • 9.8 "Terrific location."
    • 7.9 "Good service."
    • 6.2 "Average value."
    • 5.7 "Internet is average."
    • 4.8 "Breakfast is below average."
    • 3.7 "Rooms are not good."
    • 2.8 "Quite uncomfortable."
    View all review categories

    Overall rating

    7.3 Good
    based on 1,102 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.5 "Average value."
    • 5.5 "Internet is average."
    • 4.7 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    • 3.1 "Awful rooms."
      1.0 "90% said rooms were small."
      3.8 "62% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      4.2 "58% had problems with the shower."
      2.9 "71% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      1.4 "86% thought the tv was sub-standard."
      1.9 "81% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      4.0 "60% were unhappy with the view."
    • 2.5 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.2 "58% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    7.5 Good
    based on 327 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.2 "Average value."
    • 5.7 "Internet is average."
    • 4.9 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 4.5 "Rooms are not good."
      1.3 "87% said rooms were small."
      4.9 "51% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.0 "Air conditioning was criticized by 80%."
    • 3.2 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      4.4 "56% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    View all review categories

    Overall rating

    6.9 Good
    based on 68 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.9 "Average value."
    • 5.8 "Internet is average."
    • 3.5 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.4 "86% thought they were poorly maintained."
    • 3.0 "Quite uncomfortable."
      1.6 "84% said rooms were small."

    Overall rating

    6.8 Good
    based on 223 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.4 "Average value."
    • 5.6 "Internet is average."
    • 4.5 "Breakfast is below average."
    • 2.8 "Awful rooms."
      1.2 "88% said rooms were small."
      4.1 "59% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
      1.2 "88% thought the tv was sub-standard."
    • 2.7 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.9 "61% thought it was too noisy."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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