Overview

Britannia International Hotel Canary Wharf

Marsh Wall, London, E14 9SJ, United Kingdom
+44 871 222 0042

S$ 96+

Overall guest ratings

6.9/10 Good
based on 10,414 reviews

Review highlights

  • 8.7
  • 6.2
  • 4.6
  • 4.5

Nearby

    show all

    About

    Located on the waterfront in London's Docklands business district, the hotel overlooks the iconic Canary Wharf tower and Millennium Dome; it has easy access to both the O2 and ExCel Center.

    Less More
    Expedia

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Parking (surcharge)
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 10,414 reviews
    • 8.7 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 6.2 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
      6.0 "60% found the room service acceptable."
      5.3 "Housekeeping was ok, according to 53%."
    • 5.9 "Average value."
      5.1 "51% thought it was adequately priced."
      5.9 "The price was ok for 59%."
    • 4.6 "Disappointing food."
      4.7 "53% said, the pizza was not tasty."
      1.9 "For 81%, the dining experience was not enjoyable."
      2.8 "72% did not enjoy the desserts."
      3.0 "70% found the side dishes unedible."
      0.6 "Unclean dining area, according to 94%."
      0.3 "97% said the pork dishes didn't taste good."
      3.2 "68% did not like the vegetable dishes."
      3.2 "68% thought beef and steak dishes were not good."
    • 4.5 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
      0.6 "Unclean dining area, according to 94%."
      0.0 "100% said that wellness & sports facilities were unclean."
      0.0 "Dirty pool, said 100%."
    • 4.4 "Rooms are not good."
      4.0 "60% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      1.4 "86% found problems with the furniture."
      3.3 "67% had problems with the shower."
      3.0 "70% said the bathroom was dirty."
      4.7 "53% criticized the small bathroom."
      2.3 "77% thought the tv was sub-standard."
    • 4.3 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      2.2 "78% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      4.7 "53% criticized the small bathroom."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.2 Good
    based on 5,102 reviews
    • 8.7 "Location is great."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.4 "Service is ok."
      5.6 "56% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      5.3 "Housekeeping was ok, according to 53%."
      6.3 "63% found the room service acceptable."
      6.9 "69% said the concierge service was sufficient."
    • 5.7 "Average value."
      5.8 "The price was ok for 58%."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.8 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      1.2 "88% found problems with the furniture."
      3.2 "68% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
      2.2 "78% thought the tv was sub-standard."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.6 "74% didn't like the architecture."
      1.5 "85% thought the facilities needed updating."
      0.8 "92% complained about the elevator."
      4.9 "51% didn't like the smoking area."
    • 4.7 "Disappointing food."
      1.5 "For 85%, the dining experience was not enjoyable."
      2.9 "71% did not enjoy the desserts."
      5.0 "50% thought the pizza was not bad."
      0.4 "Unclean dining area, according to 96%."
      2.9 "71% found the side dishes unedible."
      0.3 "97% said the pork dishes didn't taste good."
    • 4.1 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    View all review categories

    Overall rating

    7.1 Good
    based on 937 reviews
    • 8.5 "Location is great."
    • 6.2 "Average value."
    • 5.8 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.2 "52% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.6 "Housekeeping was ok, according to 56%."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
      4.2 "58% thought it was rather dirty."
    • 4.6 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      2.1 "79% thought it was too noisy."
    • 4.6 "Disappointing food."
    • 4.4 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      1.5 "Air conditioning was criticized by 85%."
      1.3 "87% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      3.1 "69% said the bathroom was dirty."
      2.9 "71% had problems with the shower."
    • 4.2 "Breakfast is below average."
    View all review categories

    Overall rating

    5.3 OK
    based on 728 reviews
    • 8.8 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
    • 5.8 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
    • 5.7 "Average value."
    • 5.0 "Food is average."
    • 4.5 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
    • 4.0 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.9 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      2.2 "78% thought it was too noisy."
      4.6 "54% criticized the small bathroom."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
      1.9 "81% didn't like the architecture."
    View all review categories

    Overall rating

    6.7 Good
    based on 3,644 reviews
    • 8.9 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to shopping."
    • 6.1 "Average value."
      5.6 "56% thought it was adequately priced."
      6.1 "The price was ok for 61%."
    • 5.6 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
      5.5 "55% found the room service acceptable."
      5.2 "Housekeeping was ok, according to 52%."
    • 4.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.2 "Disappointing food."
      4.4 "56% said, the pizza was not tasty."
      1.6 "For 84%, the dining experience was not enjoyable."
      2.9 "71% did not enjoy the desserts."
      0.3 "97% said the pork dishes didn't taste good."
      3.0 "70% found the side dishes unedible."
      0.5 "Unclean dining area, according to 95%."
    • 3.8 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      1.4 "86% found problems with the furniture."
      3.3 "67% had problems with the shower."
      2.8 "72% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
      4.7 "53% criticized the small bathroom."
    • 3.7 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
      0.5 "Unclean dining area, according to 95%."
    • 3.5 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    window
    dlr
    awful staff rude
    rude staff
    building site
    wharf
    valet service available
    train and tube
    torn wall paper
    complete overhaul
    More
    More

    Photos

    Photos

    More
    Map

    Map