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Carlton Hotel

Birkenhead Street, London, WC1H 8BA, United Kingdom
+44 207 916 9697

S$ 101+

Mon 12-12 Check in
Tue 13-12 Check out

Overall guest ratings

6.5/10 Good
based on 3,066 reviews

Review highlights

  • 9.4
  • 7.5
  • 4.8
  • 4.8

Good to know

  • Train station is close

Nearby

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    About

    With a stay at Carlton in London (Kings Cross St. Pancras), you'll be minutes from British Library and London Canal Museum. This hotel is close to King's College London and St. Paul's Cathedral. Make yourself at home in one of the 32 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers, and irons/ironing boards can be requested. Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. A complimentary English breakfast is served daily. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift).

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 hour front desk
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 3,066 reviews
    • 9.4 "Terrific location."
    • 7.5 "Good service."
    • 5.4 "Average cleanliness."
    • 4.8 "Breakfast is below average."
    • 4.8 "Internet is poor."
    • 2.9 "Food is inedible."
    • 2.4 "Awful rooms."
    • 2.3 "Terrible amenities."
    View all review categories

    Overall rating

    6.6 Good
    based on 1,073 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      7.8 "78% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      3.5 "65% said the wifi quality was bad."
    • 3.1 "Food is inedible."
      1.7 "83% did not enjoy the desserts."
      3.3 "67% said the pork dishes didn't taste good."
    • 2.4 "Awful rooms."
      0.7 "93% said rooms were small."
      1.6 "84% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      0.6 "94% thought they were poorly maintained."
      3.8 "62% said the bathroom was dirty."
      0.5 "95% found problems with the furniture."
      0.3 "Air conditioning was criticized by 97%."
      1.6 "For 84%, the rooms looked old."
      0.9 "91% thought the tv was sub-standard."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.9 "91% didn't like the architecture."
    • 1.9 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
      2.6 "74% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
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    Overall rating

    6.3 Good
    based on 981 reviews
    • 9.3 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 5.1 "Internet is average."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 3.8 "Breakfast is below average."
    • 2.8 "Food is inedible."
      1.2 "88% did not enjoy the desserts."
      3.8 "62% did not like what was on the menu."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    • 1.9 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.8 "Unfriendly atmosphere, according to 62%."
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    Overall rating

    6.7 Good
    based on 1,011 reviews
    • 9.0 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 5.1 "Breakfast is mediocre."
    • 4.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      2.3 "77% complained about the bathroom."
      0.9 "91% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      0.3 "97% criticized the small bathroom."
      3.5 "65% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
      0.7 "93% found problems with the furniture."
      0.4 "Air conditioning was criticized by 96%."
      1.3 "For 87%, the rooms looked old."
    • 3.0 "Food is inedible."
    • 2.5 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      2.5 "75% thought it was too noisy."
      4.4 "56% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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