Overview

Holiday Inn London - Kensington Forum

97 Cromwell Road, London, SW7 4DN, United Kingdom
+44 871 942 9100

S$ 176+

Overall guest ratings

7.8/10 Good
based on 4,534 reviews

Review highlights

  • 9.6
  • 8.8
  • 4.2
  • 3.9

Good to know

  • Close to public transport

Nearby

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    About

    A modern high-rise hotel steps from the Tube, with two restaurants and a pub, event spaces and free WiFi At Holiday Inn® London - Kensington Forum hotel you're two minutes' walk from three Tube lines at Gloucester Road Station . Heathrow Airport (LHR) is a 40-minute direct Tube trip away, or 30 minutes on the Heathrow Express train. It's a five-minute Tube ride to Victoria Station, and buses stop outside the hotel. Kids of all ages love the animatronic dinosaurs at the Natural History Museum , 10 minutes away on foot. It's 13 minutes to decorative art at the Victoria and Albert Museum , and 15 minutes to  Royal Albert Hall  concerts. You're a 25-minute stroll from Harrods and upscale shopping in Knightsbridge . There are 11 versatile, naturally lit  event spaces  holding up to 325 guests, plus generous break-out space for networking. There's a staffed business centre and WiFi is free throughout the hotel. Exhibitions at Earls Court and Olympia are less than half an hour's walk away. Start the day with a full English and continental buffet breakfast. Consortia Restaurant has a modern European lunch and dinner menu, along with traditional afternoon tea. You can grab a Starbucks coffee in the lobby lounge. Kids stay and eat free , and room service is available 24/7. Work out in the fully equipped gym and have a pint in the cosy Cromwell Tavern Pub .

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    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 4,534 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.7 "Easily accessible by car, said 87%."
      9.3 "City centre within easy reach, said 93%."
      10.0 "Good access to the airport, said 100%."
    • 8.8 "Breakfast is good."
    • 8.4 "Great service."
      7.0 "70% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
      7.5 "75% found the restaurant service to be one of the best."
      8.6 "Hotel security was great, thought 86%."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      8.3 "top-notch fitness area, thought 83%."
    • 4.2 "Rooms are not good."
      2.7 "73% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      0.9 "91% criticized the small bathroom."
      1.0 "90% found problems with the furniture."
      1.2 "88% had problems with the shower."
      1.4 "Air conditioning was criticized by 86%."
      4.3 "57% said the bathroom was dirty."
      2.7 "73% were disappointed with the minibar."
      2.7 "73% thought the tv was sub-standard."
    • 3.9 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.9 "51% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      2.5 "75% criticized the plain hotel."
    View all review categories

    Overall rating

    7.9 Good
    based on 2,539 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "City centre within easy reach, said 94%."
      8.9 "Easily accessible by car, said 89%."
    • 8.8 "Breakfast is good."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      9.0 "90% said the concierge service was amazing."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.1 "Rooms are not good."
      2.7 "73% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      1.2 "88% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      0.9 "For 91%, the rooms looked old."
      1.0 "90% had problems with the shower."
      1.1 "89% found problems with the furniture."
      3.9 "61% said the bathroom was dirty."
      2.6 "74% were disappointed with the minibar."
      1.3 "Air conditioning was criticized by 87%."
      2.4 "76% thought the tv was sub-standard."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      5.0 "For only 50%, the noise level was all right."
      0.7 "93% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 3.5 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 997 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.5 "Easily accessible by car, said 85%."
    • 8.9 "Breakfast is good."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
    • 4.0 "Rooms are not good."
      2.3 "77% said rooms were small."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      0.9 "91% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
      1.4 "86% had problems with the shower."
      4.6 "54% said the bathroom was dirty."
    • 3.7 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.6 "54% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    • 3.7 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    based on 181 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Breakfast is good."
    • 8.6 "Great service."
    • 6.6 "Average value."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      3.0 "70% said rooms were small."
      1.9 "81% complained about the bathroom."
    • 3.9 "Not very comfortable."
      3.0 "70% said rooms were small."
    • 3.8 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    based on 816 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 5.4 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      2.4 "76% said rooms were small."
      0.8 "92% criticized the small bathroom."
    • 4.1 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      2.4 "76% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      1.2 "88% had problems with the shower."
      0.8 "92% criticized the small bathroom."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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