Overview

The Marble Arch by Montcalm

31 Great Cumberland Place, London, W1H 7TA, United Kingdom
+44 207 479 2233

S$ 290+

Overall guest ratings

8.0/10 Good
based on 1,656 reviews

Review highlights

  • 9.7
  • 8.6
  • 5.0
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    Located in Marylebone, this luxury hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Meeting/Banquet facilities
    • Fitness centre
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 1,656 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.3 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
      9.0 "90% thought it was a great value."
    • 5.9 "Vibe was decent."
      6.7 "Only 67% thought, the hotel was luxurious."
      5.4 "54% thought the atmosphere was somewhat friendly."
    • 5.1 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Bar is ok."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 3.8 "Rooms are not good."
      1.3 "87% said rooms were small."
      4.8 "52% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      2.3 "77% were unhappy with the view."
      1.2 "88% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
      3.3 "67% were disappointed with the minibar."
      1.7 "83% thought the tv was sub-standard."
    • 2.6 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    8.1 Excellent
    based on 728 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.3 "Very good internet connection."
      7.4 "74% said the wifi quality was great."
    • 5.4 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Bar is not good."
    • 4.5 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.8 "52% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
    • 3.0 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.2 "58% thought it was too noisy."
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    Overall rating

    8.2 Excellent
    based on 380 reviews
    • 9.8 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 5.8 "Vibe was decent."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 3.5 "Rooms are not good."
      1.3 "87% said rooms were small."
    • 2.5 "Quite uncomfortable."
      1.3 "87% said rooms were small."
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    Overall rating

    7.7 Good
    based on 546 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.0 "Very good internet connection."
    • 5.8 "Vibe was decent."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 3.3 "Rooms are not good."
      1.1 "89% said rooms were small."
      5.0 "For only 50%, the bathroom was ok."
      0.8 "92% thought they were poorly maintained."
    • 2.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      3.2 "68% thought it was too noisy."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou
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