Overview

Fern Valley Hotel & Conference Center

2715 Fern Valley Road, Louisville, KY 40213, United States
+1 502 964 3311

S$ 137+

Overall guest ratings

3.6/10 Mediocre
based on 861 reviews

Review highlights

  • 7.0
  • 3.5
  • 3.2
  • 2.6

Nearby

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    About

    Located just 4.2 mi (6.8 km) from the airport, Fern Valley Hotel & Conference Center offers a free shuttle (available on request). Guests can take a dip in the indoor pool or grab a bite to eat at Atrium Cafe, which serves dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer room service and free WiFi.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Free airport shuttle
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    3.6 Mediocre
    based on 861 reviews
    • 7.0 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.4 "Easily accessible by car, said 94%."
      7.0 "70% liked the proximity to sightseeing."
    • 5.7 "Average value."
    • 3.5 "Service is below average."
      2.6 "74% thought the service was unprofessional."
      1.9 "Hotel security was horrible, thought 81%."
      2.9 "71% didn't like the management."
      0.8 "92% said the booking process was inefficient."
      0.9 "Bad housekeeping, according to 91%."
      0.0 "100% complained about the room service."
    • 3.2 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
      4.0 "60% thought it was too noisy."
    • 2.6 "Awful breakfast."
    • 2.1 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.1 "89% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 2.0 "Awful rooms."
      2.5 "75% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      1.1 "89% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.4 "96% thought the tv was sub-standard."
      0.8 "Air conditioning was criticized by 92%."
      1.1 "89% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      0.5 "95% were unsatisfied with the kitchenette."
      0.5 "95% were disappointed with the minibar."
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    Overall rating

    4.3 OK
    based on 258 reviews
    • 7.0 "Good location."
    • 5.3 "Average value."
    • 3.7 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
    • 3.7 "Service is below average."
    • 2.4 "Awful breakfast."
    • 2.4 "Awful rooms."
      2.3 "77% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      0.1 "99% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      0.3 "97% thought the tv was sub-standard."
      0.9 "Air conditioning was criticized by 91%."
      1.5 "85% had problems with the shower."
    • 1.9 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    3.7 Mediocre
    based on 378 reviews
    • 7.4 "Good location."
    • 5.8 "Average value."
    • 3.4 "Service is below average."
      2.5 "75% thought the service was unprofessional."
      2.6 "Hotel security was horrible, thought 74%."
    • 3.2 "Quite uncomfortable."
      3.9 "61% didn't like the uncomfortable beds."
      0.7 "Air conditioning was criticized by 93%."
    • 2.6 "Awful breakfast."
    • 1.8 "Awful rooms."
      2.3 "77% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
      0.4 "96% thought the tv was sub-standard."
      0.9 "91% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      0.4 "96% were disappointed with the minibar."
      1.4 "For 86%, the rooms looked old."
    • 1.7 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      0.8 "92% thought it was rather dirty."
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    Overall rating

    3.0 Mediocre
    based on 146 reviews
    • 7.2 "Good location."
    • 3.3 "Service is below average."
    • 3.2 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
    • 2.0 "Awful rooms."
      2.6 "74% said rooms were dirty."
      3.7 "63% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.7 "For 93%, the lobby entrance was sub-standard."

    Overall rating

    4.3 OK
    based on 77 reviews
    • 7.4 "Good location."
    • 3.9 "Service is below average."
    • 3.1 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 2.4 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
    • 2.2 "Awful rooms."
      3.7 "63% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.9 "71% said rooms were dirty."
      0.7 "93% thought the tv was sub-standard."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
    data provided by TrustYou

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