Good to know
|Distance to city centre||6.5 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||8.6 km|
|"Very clean and nice hotel."||(in 137 reviews)|
|"Helpful nice staff, beautiful room."||(in 161 reviews)|
|"Very nice room and very comfy!."||(in 24 reviews)|
|"Air conditioner was loud"||(in 4 reviews)|
|"No coffee available in the room"||(in 9 reviews)|
|"They dont even have an electric kettle and coffee sachets!"||(in 6 reviews)|
Time of year
Show reviews that mention
|air conditioner||in 6 reviews|
|bit far||in 43 reviews|
|central madrid||in 6 reviews|
|far from the city||in 115 reviews|
|good location||in 11 reviews|
|kettle or a coffee machine||in 13 reviews|
|lobby bar||in 38 reviews|
|nearest metro||in 112 reviews|
|nice hotel||in 203 reviews|
|public transport||in 51 reviews|
|shuttle service||in 27 reviews|
|single room||in 33 reviews|
|staff was very friendly||in 221 reviews|
|tea or coffee||in 38 reviews|
|walk to the nearest||in 61 reviews|
Great staff; multi-lingual & quick to help. Room was huge, as was bathroom. Very powerful shower. Bed mattress was very comfortable. Be aware it is a 15 min walk to nearest metro-but we read that so refuse to complain about that. Downstairs /communal areas are very fresh & nice decir, can se the money has ben invested there..they just need to rol that level of upgrade to rest of the bedrooms.
Based on a standard room, 6th floor....aircon was v loud on highest setting, minibar not v cold and was unplugged at some point during the stay by cleaners. No tea/coffee facilities..rare for a 4* 5 coathangers for 2 adults not sufficient. More plug sockets would be useful or usb charging points. Room decor/bathroom was tired..you could tell it was once state of the art but needs a revamp now to truly be 4*.
Hotel Nuevo Madrid exceeded our expectations the first time we stayed. it was so good that we re booked for our 2nd time to madrid. but to our regret this time we had a few concerns. the room we took this time had a perfect view of the town which we asked the hotel and they were kind enough to allocate. rooms are spacial enough with clean carpet. AC was not working properly and the shower which they sent to fix immediately. our concern was the cleanness of the hotel specifically in break fast restaurant area. the seats are worn out in some parts and the tablecloths and even the floor were dirty. i guess the staff were so few could not handle and manage properly. over all we were ok and enjoy our stay as we like madrid and the hotel neighborhood as we looked for a quiet not touristic location purposefully before booking. so if you are looking to be in the centre of town and in the hustle and bustle of madrid this hotel is not for you. although the hotel offers taxi and also you can find bus stations by walk very easily to get to town centre and alcala street for example.
Room was very spacious and clean
pillows were terrible. My colleague also had same problem
Comfy bed, nice room.
Food was mediocre.
The front desk staff were multi-lingual and friendly.
The fact that the front staff did not inform me and other guests of the availability of the Shuttle to the city centre of Madrid. I literally found that out on my last day. And the special for airport transfers of August were not comunicated to me at all. I had to use taxis to the city centre and to the airport. Only when I came back on the 02nd of September did I find out. Such information makes a huge difference to people like me who are foreigners in Spain. Front staff must share this information to all guests when booking and when checking in.
Located in Madrid (Ciudad Lineal), Hotel Nuevo Madrid is within a 10-minute drive of Santiago Bernabeu Stadium and IFEMA - Feria de Madrid. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
based on 8,662 reviews
Things to know
- Spacious rooms
- Friendly service
- Comfortable beds
Policies vary by room type and provider.
Reviews about Hotel Nuevo Madrid
Most popular landmarks
- Lazaro Galdiano Museum 3.9 km
- Las Ventas 4.2 km
- Museo Sorolla 4.3 km
- Puerta de Alcala 5.7 km
- Plaza de Cibeles 5.9 km
- Museo Naval 6.1 km
|Madrid Barajas||8.6 km|
|Madrid-Nuevos Ministerios||3.2 km|