Overview

Hotel Osuna

Luis de la Mata, 18, 28042 Madrid, Madrid, Spain
+34 917 418 100

S$ 70+

Overall guest ratings

7.0/10 Good
based on 4,017 reviews

Review highlights

  • 8.5
  • 8.1
  • 5.6
  • 5.3

Nearby

    show all

    About

    Hotel Osuna is just 3.9 mi (6.3 km) from the airport and offers a free shuttle (available 24 hours). Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at H2O, which serves breakfast, lunch, and dinner. There's a rooftop terrace and a poolside bar, and rooms at this upscale hotel offer minibars and room service.

    Less show all
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Tennis
    • Fitness centre
    • Steam room
    • Business centre
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Parking (surcharge)
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    based on 4,017 reviews
    • 8.5 "Location is great."
      9.9 "Good access to the airport, said 99%."
      8.8 "Near to public transport, according to 88%."
      9.0 "Easily accessible by car, said 90%."
      10.0 "Business sites within easy reach, said 100%."
      7.4 "74% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 7.0 "Good service."
      5.7 "57% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
      5.4 "Only 54% found the restaurant service to be good."
    • 6.9 "Pool is mediocre."
    • 6.6 "Internet is average."
    • 5.6 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
      5.9 "59% thought the dining experience was appropriate."
      5.0 "Desserts were ok, said 50%."
    • 5.3 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
    • 3.6 "Not very clean."
      2.9 "71% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
    • 3.2 "Awful rooms."
      4.0 "60% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      2.9 "71% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      1.2 "88% found problems with the furniture."
      1.6 "84% thought the tv was sub-standard."
      2.1 "Air conditioning was criticized by 79%."
      1.9 "81% were disappointed with the minibar."
      3.0 "70% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
    • 1.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
      4.5 "55% criticized the plain hotel."
    View all review categories

    Overall rating

    7.1 Good
    based on 1,847 reviews
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.9 "Near to public transport, according to 89%."
      9.0 "Easily accessible by car, said 90%."
    • 7.5 "Good pool."
    • 6.6 "Internet is average."
    • 6.4 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
      5.4 "Only 54% found the restaurant service to be good."
    • 5.5 "Average comfort."
      6.6 "For only 66%, the noise level was all right."
    • 5.5 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      5.8 "58% thought the dining experience was appropriate."
    • 3.6 "Not very clean."
      3.0 "70% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
    • 3.2 "Awful rooms."
      0.4 "For 96%, the rooms looked old."
      3.7 "63% didn't like the uncomfortable beds."
      3.0 "70% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
      2.1 "79% had problems with the shower."
      2.4 "Air conditioning was criticized by 76%."
      1.7 "83% were disappointed with the minibar."
      3.2 "68% said the bathroom was dirty."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.4 "56% criticized the plain hotel."
      3.9 "61% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    based on 883 reviews
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.8 "Near to public transport, according to 88%."
      8.8 "Easily accessible by car, said 88%."
      9.3 "93% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 7.2 "Good pool."
    • 7.1 "Good service."
      7.1 "71% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.0 "90% were happy with the shuttle service."
    • 7.1 "Internet works."
    • 5.7 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 4.5 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
    • 3.5 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 2.7 "Awful rooms."
      3.7 "63% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      2.8 "72% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      1.4 "86% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
      1.4 "86% thought the tv was sub-standard."
      1.8 "82% were disappointed with the minibar."
      2.0 "80% had problems with the shower."
    • 1.5 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.9 Good
    based on 1,285 reviews
    • 8.7 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.8 "Near to public transport, according to 88%."
      9.0 "Easily accessible by car, said 90%."
      9.2 "92% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
      7.0 "70% liked the proximity to sightseeing."
    • 7.9 "High value."
      10.0 "100% thought it was a great value."
    • 7.7 "Good breakfast."
    • 7.1 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.1 "91% were happy with the shuttle service."
    • 7.0 "Good pool."
    • 6.8 "Internet is average."
    • 4.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      3.2 "68% didn't like the architecture."
    • 3.4 "Not very clean."
      2.8 "72% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 3.4 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      0.2 "For 98%, the rooms looked old."
      2.8 "72% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      1.5 "85% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
      2.2 "Air conditioning was criticized by 78%."
      3.1 "69% said the bathroom was dirty."
      2.1 "79% were disappointed with the minibar."
    • 1.2 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      4.2 "58% criticized the plain hotel."
      3.6 "64% didn't like the unstylish hotel."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    free shuttle bus
    free shuttle bus
    madrid
    bus from the airport to the hotel
    threadbare carpet
    airport shuttle service
    close to the airport
    offers shuttle service
    female staff
    stuffy hot
    ingredient
    far from the metro station
    fried eggs
    pork or turkey
    breakfast and a free shuttle
    far from mrt
    More
    More
    Photos
    Map

    Map