Overview

Hotel Osuna

Luis de la Mata, 18, 28042 Madrid, Madrid, Spain
+34 917 418 100

S$ 67+

Overall guest ratings

7.0/10 Good
based on 3,868 reviews

Review highlights

  • 8.6
  • 8.1
  • 5.5
  • 5.4

Nearby

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    About

    Hotel Osuna is just 3.9 mi (6.3 km) from the airport and offers a free shuttle (available 24 hours). Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at H2O, which serves breakfast, lunch, and dinner. There's a rooftop terrace and a poolside bar, and rooms at this upscale hotel offer minibars and room service.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 3,868 reviews
    • 8.6 "Location is great."
      9.9 "Good access to the airport, said 99%."
      8.9 "Near to public transport, according to 89%."
      8.3 "Easily accessible by car, said 83%."
      9.3 "93% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
      7.4 "74% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 7.8 "Good pool."
      8.0 "Clean pool, said 80%."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.7 "87% were happy with the shuttle service."
    • 7.3 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.5 "Average amenities."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.4 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
      5.2 "52% thought the dining experience was appropriate."
    • 3.8 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.3 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
      2.9 "71% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
      1.9 "81% had problems with the shower."
      2.8 "Air conditioning was criticized by 72%."
      2.9 "71% said the bathroom was dirty."
      1.5 "85% were disappointed with the minibar."
    • 1.7 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
      3.5 "65% criticized the plain hotel."
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    Overall rating

    7.1 Good
    based on 1,663 reviews
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.0 "Near to public transport, according to 90%."
      8.4 "Easily accessible by car, said 84%."
    • 8.3 "Breakfast is good."
    • 8.0 "Pool is good."
    • 7.0 "Internet works."
    • 6.7 "Service is ok."
      5.8 "58% said the reception staff was ok."
      5.5 "Housekeeping was ok, according to 55%."
    • 5.5 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
      5.9 "59% thought the bathroom was big enough."
    • 5.5 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
      5.1 "51% thought the dining experience was appropriate."
    • 3.6 "Not very clean."
      3.0 "70% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
    • 3.2 "Awful rooms."
      0.5 "For 95%, the rooms looked old."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
      1.9 "81% had problems with the shower."
      2.9 "Air conditioning was criticized by 71%."
      3.0 "70% said the bathroom was dirty."
      1.5 "85% were disappointed with the minibar."
    • 2.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.4 "66% criticized the plain hotel."
      4.9 "51% didn't like the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 889 reviews
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.8 "Near to public transport, according to 88%."
      8.0 "Easily accessible by car, said 80%."
      9.4 "94% liked the proximity to shopping."
    • 7.8 "Good pool."
    • 7.7 "Internet works."
    • 7.3 "Good service."
      7.4 "74% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.6 "86% were happy with the shuttle service."
    • 5.7 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
    • 4.6 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.6 "Air conditioning was criticized by 74%."
    • 3.6 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 2.7 "Awful rooms."
      3.6 "64% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      2.9 "71% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.8 "72% said rooms were dirty."
      1.7 "83% thought the tv was sub-standard."
      1.4 "86% found problems with the furniture."
      2.6 "Air conditioning was criticized by 74%."
      1.7 "83% had problems with the shower."
      1.3 "87% were disappointed with the minibar."
    • 1.4 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 1,315 reviews
    • 8.8 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.0 "Near to public transport, according to 90%."
      8.5 "Easily accessible by car, said 85%."
      10.0 "Business sites within easy reach, said 100%."
      7.0 "70% liked the proximity to sightseeing."
    • 7.8 "High value."
      10.0 "100% thought it was a great value."
    • 7.8 "Good pool."
    • 7.7 "Good breakfast."
    • 7.3 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.3 "Food is average."
    • 5.0 "Average comfort."
      3.9 "61% didn't like the uncomfortable beds."
      2.9 "Air conditioning was criticized by 71%."
    • 3.6 "Not very clean."
      2.8 "72% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.2 "Awful rooms."
      3.9 "61% didn't like the uncomfortable beds."
      0.2 "For 98%, the rooms looked old."
      2.8 "72% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
      2.9 "Air conditioning was criticized by 71%."
      2.9 "71% said the bathroom was dirty."
      1.8 "82% were disappointed with the minibar."
      2.2 "78% had problems with the shower."
    • 1.1 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
      3.2 "68% criticized the plain hotel."
      4.3 "57% didn't like the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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