Overview

Hotel Osuna

Luis de la Mata, 18, 28042 Madrid, Madrid, Spain
+34 917 418 100

S$ 70+

Overall guest ratings

7.0/10 Good
based on 3,986 reviews

Review highlights

  • 8.5
  • 8.1
  • 5.6
  • 5.5

Nearby

    show all

    About

    Hotel Osuna is just 3.9 mi (6.3 km) from the airport and offers a free shuttle (available 24 hours). Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at H2O, which serves breakfast, lunch, and dinner. There's a rooftop terrace and a poolside bar, and rooms at this upscale hotel offer minibars and room service.

    Less More
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 3,986 reviews
    • 8.5 "Location is great."
      9.9 "Good access to the airport, said 99%."
      8.8 "Near to public transport, according to 88%."
      8.9 "Easily accessible by car, said 89%."
      10.0 "Business sites within easy reach, said 100%."
      7.4 "74% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 7.4 "Good pool."
      8.0 "Clean pool, said 80%."
    • 7.1 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.8 "88% were happy with the shuttle service."
    • 6.6 "Internet is average."
    • 5.6 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      6.2 "62% thought the dining experience was appropriate."
      5.0 "Desserts were ok, said 50%."
    • 5.5 "Average comfort."
      6.6 "For only 66%, the noise level was all right."
    • 3.7 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.3 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      2.9 "71% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      1.6 "84% found problems with the furniture."
      1.6 "84% thought the tv was sub-standard."
      2.6 "Air conditioning was criticized by 74%."
      2.5 "75% said the bathroom was dirty."
      1.8 "82% had problems with the shower."
      1.1 "89% were disappointed with the minibar."
    • 1.4 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
      3.8 "62% criticized the plain hotel."
    View all review categories

    Overall rating

    7.1 Good
    based on 1,753 reviews
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.8 "Near to public transport, according to 88%."
      8.9 "Easily accessible by car, said 89%."
    • 7.7 "Good pool."
    • 6.5 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.6 "Housekeeping was ok, according to 56%."
      5.1 "Only 51% found the restaurant service to be good."
    • 6.5 "Internet is average."
    • 5.7 "Average amenities."
    • 5.5 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
      6.0 "60% thought the dining experience was appropriate."
    • 3.7 "Not very clean."
      3.1 "69% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 3.3 "Rooms are not good."
      0.5 "For 95%, the rooms looked old."
      3.8 "62% didn't like the uncomfortable beds."
      3.1 "69% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      1.4 "86% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      1.8 "82% had problems with the shower."
      2.7 "Air conditioning was criticized by 73%."
      2.7 "73% said the bathroom was dirty."
      1.2 "88% were disappointed with the minibar."
    • 1.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.6 "64% criticized the plain hotel."
      4.0 "60% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    based on 876 reviews
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.7 "Near to public transport, according to 87%."
      8.5 "Easily accessible by car, said 85%."
      9.3 "93% liked the proximity to shopping."
    • 7.5 "Good pool."
    • 7.1 "Good service."
      7.3 "73% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.6 "86% were happy with the shuttle service."
    • 7.1 "Internet works."
    • 5.0 "Average amenities."
      4.3 "57% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
    • 4.6 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      2.4 "Air conditioning was criticized by 76%."
    • 3.5 "Not very clean."
      2.9 "71% said rooms were dirty."
    • 2.9 "Awful rooms."
      3.7 "63% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      3.2 "68% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      1.4 "86% thought the tv was sub-standard."
      2.4 "Air conditioning was criticized by 76%."
      1.8 "82% found problems with the furniture."
      1.0 "90% were disappointed with the minibar."
      1.9 "81% had problems with the shower."
    • 1.5 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.2 OK
    based on 79 reviews
    • 8.1 "Breakfast is good."
    • 2.9 "Awful rooms."
    • 1.3 "Horrible vibe."

    Overall rating

    6.9 Good
    based on 1,275 reviews
    • 8.8 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.0 "Easily accessible by car, said 90%."
      8.7 "Near to public transport, according to 87%."
      9.2 "92% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
      7.0 "70% liked the proximity to sightseeing."
    • 7.9 "High value."
      10.0 "100% thought it was a great value."
    • 7.5 "Good breakfast."
    • 7.4 "Good pool."
    • 7.0 "Good service."
      5.7 "57% said the reception staff was ok."
      5.1 "Housekeeping was ok, according to 51%."
    • 6.7 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      3.3 "67% didn't like the architecture."
    • 3.5 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 3.4 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      0.2 "For 98%, the rooms looked old."
      2.9 "71% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      1.8 "82% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
      2.6 "Air conditioning was criticized by 74%."
      1.6 "84% were disappointed with the minibar."
      2.7 "73% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
    • 1.1 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
      3.6 "64% criticized the plain hotel."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    free shuttle bus
    madrid
    bus from the airport to the hotel
    threadbare carpet
    airport shuttle service
    close to the airport
    offers shuttle service
    female staff
    stuffy hot
    ingredient
    far from the metro station
    fried eggs
    pork or turkey
    breakfast and a free shuttle
    far from mrt
    More
    More

    Photos
    Map

    Map