Overview

Citadel Inn Makati

5007 P. Burgos St., Bel-Air, Makati, Philippines
+63 2897 2370

S$ 34+

Overall guest ratings

6.0/10 OK
based on 771 reviews

Review highlights

  • 9.1
  • 7.1
  • 3.6
  • 3.0

Nearby

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    AMENITIES

    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    based on 771 reviews
    • 9.1 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 7.1 "Good service."
      7.9 "79% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 6.7 "Average value."
    • 3.6 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      0.8 "92% found problems with the furniture."
    • 3.0 "Awful breakfast."
    • 2.8 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
      1.3 "87% thought it was overpriced."
    • 2.1 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    5.9 OK
    based on 285 reviews
    • 8.9 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Service is ok."
      6.6 "Hotel security was average, thought 66%."
    • 6.4 "Average value."
    • 3.0 "Awful rooms."
      2.3 "77% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      3.4 "66% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      2.5 "Air conditioning was criticized by 75%."
      4.8 "52% thought the tv was sub-standard."
    • 2.6 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."
      1.1 "89% thought it was overpriced."
    • 2.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
    • 1.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
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    Overall rating

    5.6 OK
    based on 7 reviews
    • 7.5 "Good service."
    • 3.8 "Rooms are not good."

    Overall rating

    6.0 OK
    based on 53 reviews
    • 9.3 "Terrific location."
    • 7.1 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.9 "Average value."
    • 6.8 "Food is average."
    • 3.9 "Rooms are not good."
    • 1.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."

    Overall rating

    6.0 OK
    based on 424 reviews
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 7.1 "High value."
    • 4.2 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      1.8 "82% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      3.5 "65% didn't like the uncomfortable beds."
      1.3 "87% said the bathroom was dirty."
      1.5 "85% had problems with the shower."
    • 3.0 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."
      1.7 "83% thought it was overpriced."
    • 2.3 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 2.0 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
    • 1.9 "Horrible pool."
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