Overview

Smile Hotel Matsumoto

1-1-1, Agata, Matsumoto 390-0812, Japan
+81 263 355 175

Call

+81 263 355 175

Overall guest ratings

7.1/10 Good
based on 354 reviews

Review highlights

  • 8.8
  • 8.5
  • 4.2
  • 2.8

Good to know

  • Affordable parking
  • Accessible parking
  • Fair breakfast prices

Nearby

    show all

    About

    Smile Hotel Matsumoto puts you within a 10-minute drive of Matsumoto City Museum and Matsumoto Castle. Free perks include WiFi, self parking, and continental breakfast daily between 6:30 AM and 9:30 AM. Rooms offer flat-screen TVs and refrigerators.

    Less More
    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Bicycle hire
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 354 reviews
    • 8.8 "Good value."
      9.8 "98% were happy with the price of the breakfast."
    • 8.5 "Great service."
      7.6 "76% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 8.4 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 7.8 "Good location."
      9.5 "Great parking, according to 95%."
      9.4 "94% thought parking was inexpensive."
      8.1 "81% liked the proximity to shopping."
      8.6 "86% liked the proximity to sightseeing."
    • 4.2 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      1.8 "82% said rooms were small."
      0.4 "96% criticized the small bathroom."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% had problems with the shower."
      0.0 "Air conditioning was criticized by 100%."
    • 2.8 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      0.4 "96% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 2.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.6 Good
    based on 159 reviews
    • 8.6 "Good value."
      9.8 "98% were happy with the price of the breakfast."
    • 8.5 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 8.4 "Great service."
      7.6 "76% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
    • 7.7 "Good location."
      9.5 "Great parking, according to 95%."
      9.5 "95% thought parking was inexpensive."
      7.9 "79% liked the proximity to shopping."
      8.2 "82% liked the proximity to sightseeing."
    • 4.3 "Bad amenities."
      2.7 "73% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 4.0 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.2 "68% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
    • 2.5 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 1.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.8 Good
    based on 53 reviews
    • 9.0 "Excellent value."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 7.9 "Good location."
      9.6 "Great parking, according to 96%."
      9.5 "95% thought parking was inexpensive."
    • 5.1 "Average amenities."
    • 4.6 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      2.0 "80% said rooms were small."
    • 3.1 "Quite uncomfortable."
      2.0 "80% said rooms were small."
    • 2.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.3 Good
    based on 28 reviews
    • 8.7 "Great service."
      7.8 "78% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 8.6 "Good value."
    • 7.8 "Good location."
      9.4 "Great parking, according to 94%."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      3.7 "63% complained about the bathroom."

    Overall rating

    7.0 Good
    based on 113 reviews
    • 9.0 "Excellent value."
      9.6 "96% were happy with the price of the breakfast."
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.3 "Breakfast is good."
      9.6 "96% were happy with the price of the breakfast."
    • 7.8 "Good location."
      9.5 "Great parking, according to 95%."
      8.9 "89% liked the proximity to sightseeing."
      9.3 "93% thought parking was inexpensive."
    • 4.8 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 4.6 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      2.0 "80% said rooms were small."
      0.6 "94% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      0.6 "94% criticized the small bathroom."
    • 1.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Affordable parking"
    "Accessible parking"
    "Fair breakfast prices"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map