Overview

Makkah Hilton Towers

Ibrahim El Khalil Street PO Box 844, Mecca 21955, Saudi Arabia
+966 125 340 000

S$ 183+

Overall guest ratings

7.7/10 Good
based on 5,551 reviews

Review highlights

  • 9.0
  • 8.3
  • 3.8
  • 2.9

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Set in an extraordinary location steps away from Masjid al-Haram, this Hilton hotel in Makkah offers outstanding hospitality and a wide selection of accommodation choices in 799 rooms and suites. All rooms are exquisitely furnished with a contemporary kitchenette, ideal for families and extended stays. Duplexes, Suites and Villas offer additional bedrooms and bathrooms as well as direct Haram or city views.

    Shop the afternoon away at the onsite shopping mall with 450 shops and a food court. Stay connected with your business at the well-equipped business center offering photocopying and secretarial services. Enhance the experience of your journey to Makkah with a family meal with panoramic views of the city at Etlalah Restaurant. Makkah Hilton Towers are adjacent to the Makkah Hilton Hotel, which features three additional restaurants and two air-conditioned, 20,000 seat prayer halls.

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    Makkah Hilton Towers

    AMENITIES

    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Babysitting or child care
    • Wi-Fi
    • Airport shuttle (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 5,551 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 6.7 "Service is ok."
      5.2 "Only 52% thought the service was professional."
      6.3 "63% thought the management was tolerable."
      6.0 "60% found the room service acceptable."
      6.5 "Only 65% found the restaurant service to be good."
    • 5.4 "Rooms are ok."
    • 3.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      2.1 "For 79%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
      4.3 "57% were unhappy with the handicap accessible facilities."
    • 2.5 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      1.9 "Unfriendly atmosphere, according to 81%."
      2.1 "For 79%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    based on 943 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 6.8 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 5.5 "Rooms are ok."
    • 3.7 "Value below average."
    • 3.7 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.4 "66% thought it was rather dirty."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.8 "For 82%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
    • 2.3 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 1.8 "Horrible vibe."
      1.8 "For 82%, the lobby entrance was sub-standard."
      2.1 "Unfriendly atmosphere, according to 79%."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 4,329 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 6.5 "Service is ok."
      5.2 "Housekeeping was ok, according to 52%."
      5.3 "Only 53% thought the service was professional."
      6.5 "Only 65% found the restaurant service to be good."
      6.4 "64% found the room service acceptable."
    • 5.2 "Rooms are ok."
    • 4.1 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
    • 3.7 "Value below average."
      4.9 "51% thought it was overpriced."
      3.8 "62% said the breakfast was too expensive."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
      1.8 "For 82%, the lobby entrance was sub-standard."
    • 2.6 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    • 1.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      1.7 "Unfriendly atmosphere, according to 83%."
      1.8 "For 82%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.3 Good
    based on 277 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 6.3 "Service is ok."
    • 5.4 "Rooms are ok."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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