Overview

Hermes Palace Hotel Medan - Managed by Bencoolen

Jl.Pemuda No.22, Medan 20151, Indonesia
+62 614 515 777

S$ 58+

Overall guest ratings

7.2/10 Good
based on 234 reviews

Review highlights

  • 9.1
  • 8.7
  • 6.6
  • 5.7

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    About

    Hermes Palace Hotel Medan - Managed by Bencoolen offers an airport shuttle (available on request). Guests can visit the fitness center for a workout or grab a bite to eat at Sirocco, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Train station shuttle
    • Designated smoking area
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 234 reviews
    • 9.1 "Food is to die for."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Service is ok."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.7 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.0 "Only 50% said rooms were big enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 3.5 "Not very comfortable."
      2.2 "78% didn't like the uncomfortable beds."
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    Overall rating

    6.5 Good
    based on 86 reviews
    • 9.1 "Excellent value."
    • 8.9 "Location is great."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Service is ok."
    • 6.0 "Rooms are ok."

    Overall rating

    6.5 Good
    based on 9 reviews
    • 5.8 "Rooms are ok."

    Overall rating

    6.3 Good
    based on 107 reviews
    • 9.0 "Food is to die for."
    • 8.5 "Location is great."
    • 6.6 "Service is ok."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 5.6 "Average cleanliness."
    • 4.5 "Vibe wasn't good."
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    Overall rating

    6.8 Good
    based on 30 reviews
    • 8.5 "Location is great."
    • 6.6 "Service is ok."
    • 5.7 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
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