Overview

Hotel Montejo Palace

Ave. Paseo de Montejo #483-C entre 39 y 41, 97000 Merida, YU, Mexico
+52 999 290 3757

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+52 999 290 3757

Overall guest ratings

8.0/10 Good
based on 387 reviews

Review highlights

  • 8.8
  • 8.7
  • 4.8
  • 3.9

Good to know

  • Friendly service

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    About

    Hotel Montejo Palace offers affordable rates, a great location and convenient facilities. Enjoy a pleasant stay in Merida when you choose this property. Guests can enjoy restaurants, a bar, an indoor swimming pool, meeting rooms and onsite parking.

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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 387 reviews
    • 8.8 "Breakfast is good."
    • 8.7 "Location is great."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.0 "70% said the reception staff was great."
    • 6.9 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      2.9 "For 71%, the rooms looked old."
      4.1 "59% had problems with the shower."
      0.7 "93% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      0.8 "92% thought the tv was sub-standard."
      0.5 "95% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
    • 3.9 "Not very clean."
      2.9 "71% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.9 "Horrible pool."
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    Overall rating

    8.0 Good
    based on 212 reviews
    • 8.6 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
    • 5.4 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 3.8 "Not very clean."
      3.1 "69% said rooms were dirty."

    Overall rating

    7.6 Good
    based on 73 reviews
    • 8.7 "Location is great."
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 4.4 "Rooms are not good."
      3.0 "70% said rooms were dirty."
    • 4.1 "Not very clean."
      3.0 "70% said rooms were dirty."

    Overall rating

    8.1 Excellent
    based on 100 reviews
    • 9.0 "Terrific location."
    • 8.3 "Great service."
      9.7 "97% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
    • 5.3 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.0 "Rooms are ok."
      3.0 "70% complained about the bathroom."
    • 4.2 "Not very clean."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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