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Mercure Narita Airport

818-1 Hanazaki-Cho, Narita, Japan
+81 476 237 000

S$ 69+

Sun 11-12 Check in
Mon 12-12 Check out

Overall guest ratings

7.7/10 Good
based on 1,873 reviews

Review highlights

  • 9.5
  • 8.2
  • 6.4
  • 4.4

Good to know

  • Good shuttle service
  • Great shopping
  • Good access to airport
  • Train station is close

Nearby

    show all

    About

    The Mercure Narita Airport is located at Tokyo's Narita Airport, a few minutes' walk from the train station on the Keisei line. The hotel features 248 rooms, a restaurant, bar, gymnasium and squash court, and provides a complimentary airport shuttle service. Naritasan Shinshoji Temple, one of the most famous temples in Japan, is also nearby.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,873 reviews
    • 9.5 "Terrific location."
    • 8.2 "Great service."
    • 6.4 "Internet is average."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
    • 4.4 "Bad amenities."
    • 3.1 "Horrible vibe."
    View all review categories

    Overall rating

    7.9 Good
    based on 730 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Good access to the airport, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% were happy with the shuttle service."
      7.3 "73% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.5 "Internet is average."
    • 5.9 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.8 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
    • 4.2 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    based on 468 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Good access to the airport, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      7.5 "Easily accessible by car, said 75%."
    • 8.0 "Great service."
      7.4 "74% said the reception staff was great."
      8.9 "89% were happy with the shuttle service."
      8.2 "82% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Internet is average."
    • 6.0 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.7 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
    • 3.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    based on 168 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
    • 8.5 "Great service."
      7.7 "77% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.5 "Only 55% said rooms were clean enough."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    based on 505 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      10.0 "Near to public transport, according to 100%."
      7.7 "Easily accessible by car, said 77%."
    • 8.4 "Great service."
      9.1 "91% were happy with the shuttle service."
      7.7 "77% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Good shuttle service"
    "Great shopping"
    "Good access to airport"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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