Overview

Serhs Natal Grand Hotel
Top Family Hotel

Av Sen Dinarte Mariz 6045, Natal 59090-002, Brazil
+55 844 005 2000

S$ 169+

Overall guest ratings

8.7/10 Excellent
based on 1,997 reviews

Review highlights

  • 9.3
  • 8.5
  • 6.0
  • 5.8

Good to know

  • Nice building
  • Great view
  • Friendly service

Nearby

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    About

    5-star hotel complex in line with European standards. An exclusive design and atmosphere, class, comfort and elegance in details are all qualities available to our customers in Natal, known as the city of the sun and boasting the cleanest air in the Americas.

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    accorhotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,997 reviews
    • 9.3 "Excellent breakfast."
    • 8.5 "Pool is good."
    • 8.5 "Location is great."
      8.9 "Great parking, according to 89%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 5.8 "Bar is ok."
    • 4.6 "Value below average."
      1.0 "The price was too high for 90%."
    • 2.6 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 838 reviews
    • 9.3 "Excellent breakfast."
    • 8.8 "Location is great."
      9.1 "Great parking, according to 91%."
    • 8.7 "Pool is good."
    • 7.9 "Wellness & sports facilities were pleasant enough."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.4 "Cleanliness of the bathroom was average, said 54%."
      6.6 "Only 66% said rooms were big enough."
    • 5.8 "Bar is ok."
    • 5.8 "Average cleanliness."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.1 "Value below average."
    • 3.1 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 1,078 reviews
    • 9.4 "Excellent breakfast."
    • 8.5 "Pool is good."
    • 8.4 "Location is great."
      8.7 "Great parking, according to 87%."
    • 7.8 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.8 "Good beach."
    • 5.5 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 5.4 "Average value."
    • 2.7 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 79 reviews
    • 9.4 "Excellent breakfast."
    • 8.4 "Location is great."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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