Overview

Serhs Natal Grand Hotel
Top Family Hotel

Av Sen Dinarte Mariz 6045, Natal 59090-002, Brazil
+55 844 005 2000

S$ 171+

Overall guest ratings

8.7/10 Excellent
based on 1,975 reviews

Review highlights

  • 9.2
  • 8.7
  • 6.7
  • 6.2

Good to know

  • Nice building
  • Clean hotel facilities
  • Friendly service

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    About

    5-star hotel complex in line with European standards. An exclusive design and atmosphere, class, comfort and elegance in details are all qualities available to our customers in Natal, known as the city of the sun and boasting the cleanest air in the Americas.

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    accorhotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,975 reviews
    • 9.2 "Excellent breakfast."
    • 8.7 "Location is great."
      9.5 "Great parking, according to 95%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Pool is good."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.7 "Good beach."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.2 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.7 "Bar is not good."
    • 2.5 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 888 reviews
    • 9.1 "Excellent breakfast."
    • 8.7 "Location is great."
      9.6 "Great parking, according to 96%."
    • 8.4 "Pool is good."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "Tasty food."
      8.4 "84% loved the dining experience."
    • 6.8 "Sufficient wellness & sports facilities."
    • 6.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.9 "Bar is not good."
    • 2.8 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 1,007 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Location is great."
      9.4 "Great parking, according to 94%."
    • 8.5 "Pool is good."
    • 7.8 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.0 "Only 50% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 79 reviews
    • 9.3 "Excellent breakfast."
    • 8.5 "Location is great."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
    • 6.1 "Average comfort."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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