Overview

DoubleTree by Hilton Hotel New York - Times Square South

341 West 36th Street, New York, NY 10018, United States
+1 212 542 8990

S$ 276+

Overall guest ratings

7.5/10 Good
based on 3,017 reviews

Review highlights

  • 9.1
  • 8.5
  • 8.2
  • 4.8

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Welcome to the DoubleTree by Hilton Hotel New York – Times Square South. The hotel is located in the heart of midtown Manhattan, within walking distance from some of the city’s finest attractions, including Times Square, Central Park, and Broadway Enjoy your warm DoubleTree cookie at check-in and let our helpful staff show you to your guest room. All accommodations at this modern DoubleTree Times Square hotel feature bright, contemporary décor and premier amenities designed to make your stay as comfortable as possible Maintain your fitness routine on the road in our large fitness center with modern equipment, including cardio machines and weights. Stay on top of work in the business center. Host a meeting in our 437 sq. ft. meeting room for up to 44 attendees. Enjoy delicious food at this Times Square hotel’s signature restaurant, Greenhouse 36, offering innovative cuisine in a contemporary setting

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    Hilton

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 3,017 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.6 "Easily accessible by car, said 76%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      7.1 "71% were happy with the room service."
      7.2 "72% said the booking process went smoothly."
    • 8.2 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
      9.4 "94% were happy with the price."
      8.6 "86% enjoyed the snacks that were offered."
    • 7.9 "Internet works."
      7.2 "72% said the wifi quality was great."
      8.7 "87% thought it was a great value."
    • 5.9 "Breakfast is mediocre."
      6.1 "Breakfast prices were ok, according to 61%."
    • 4.8 "Rooms are not good."
      2.2 "78% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      4.7 "53% had problems with the shower."
      2.6 "For 74%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      1.6 "Air conditioning was criticized by 84%."
      3.2 "68% were disappointed with the minibar."
    • 4.4 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
      4.5 "55% criticized the plain hotel."
    • 4.2 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
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    Overall rating

    7.6 Good
    based on 1,719 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 7.8 "Internet works."
      7.2 "72% said the wifi quality was great."
      8.6 "86% thought it was a great value."
    • 6.0 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 5.1 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.2 "Cleanliness of the bathroom was average, said 62%."
      5.9 "For only 59%, the tv was ok."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
    • 4.2 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    based on 754 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.6 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Very good internet connection."
      8.7 "87% thought it was a great value."
      7.4 "74% said the wifi quality was great."
    • 6.4 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.5 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 4.5 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.5 "Rooms are not good."
      1.9 "81% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      4.6 "54% had problems with the shower."
      1.5 "85% found problems with the furniture."
      2.7 "For 73%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      3.6 "64% were unsatisfied with the kitchenette."
      3.5 "65% were disappointed with the minibar."
    • 4.2 "Not very comfortable."
      1.9 "81% said rooms were small."
      3.9 "61% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    6.9 Good
    based on 181 reviews
    • 9.3 "Terrific location."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.8 "52% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
    • 4.0 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 3.7 "Not very comfortable."
      1.9 "81% said rooms were small."
      3.3 "67% thought it was too noisy."
    View all review categories

    Overall rating

    7.4 Good
    based on 362 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.9 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 6.4 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.7 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    • 3.9 "Not very comfortable."
      3.4 "66% thought it was too noisy."
      2.1 "79% said rooms were small."
      1.6 "Air conditioning was criticized by 84%."
    • 3.9 "Rooms are not good."
      2.1 "79% said rooms were small."
      4.6 "54% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      4.8 "52% had problems with the shower."
    • 3.7 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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