Value for money
Distance to city centre
Distance to airport
|"Excellent location and great value"||(in 305 reviews)|
|"Wonderful and helpful staff too"||(in 109 reviews)|
|"Amazing hotel friendly staff great location."||(in 303 reviews)|
|"Everything worst experience i ever had"||(in 208 reviews)|
|"Room dirty curtains were gross."||(in 96 reviews)|
|"Dirty carpet, shabby furniture"||(in 21 reviews)|
|location was good||in 1,015 reviews|
|location my room||in 739 reviews|
|worst hotel||in 458 reviews|
|staff was friendly||in 376 reviews|
|time to check||in 268 reviews|
|room was old||in 217 reviews|
|bed was comfortable||in 209 reviews|
|penn station||in 137 reviews|
|times square||in 113 reviews|
|dire need of renovation||in 99 reviews|
|line was too long||in 70 reviews|
|pillows were very flat||in 52 reviews|
|old and dirty||in 34 reviews|
|new york||in 27 reviews|
|madison square||in 25 reviews|
|paint peeling||in 18 reviews|
|clean room||in 3 reviews|
|leisure facilities||in 2 reviews|
|staff were very friendly||in 2 reviews|
|comfortable bed||in 1 review|
|friendly and helpful||in 1 review|
|great food||in 1 review|
Cleanliness, staff, getting car out of valet and they lost the ticket twice, long line for checkin, breakfast was less than continental, room had mold and rust everywhere, wallpaper peeling off walls, carpet had tons of stains, smelled like smoke in the non smoking room...etc...
Only the place of the hotel was amazing
The breakfast and service need more improvenent
The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Cleaning. the carpet showed that it was several years old without being washed. In the shower, the bathroom tiles were dirty with mold, you could tell he had a long time without being thoroughly washed. On the false right, there was a hole covered with a rag or something that looked like a sock. The beds creaked a lot. I cannot understand a hotel with such demand has rooms that not a one-star hotel has.
You should take this hotel off of your site — it is a disgrace.
They did switch my room when the first was disgusting. The manager at the desk was very nice. Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
I originally did not choose to stay in a renovated room,thinking that it was only for a night and I’d really only be sleeping in the room. But the “classic” room I was given was beyond disgusting and unsanitary- stained sheets, old carpet, the window was left open and held up by the drain stopper from the bathroom sink. There was no shower curtain and when I asked the attendant in the hall for one she handed it to me and had me put it up. Debris and mold could be seen in the a/c vent. There were unknown marks on the carpet. The valet insisted on a tip before taking my car. The bell captain was rude.
The hotel was very dated. Paint peeling off.
I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
The entire hotel is quite dated, and there were very few amenities in the room (no hair dryer or robe, just shampoo and soap). Check-in took 45+ minutes even at 11 pm.
The fact that i brought medical grade cleaning products with me.
Less bed bugs would be nice, less flies flying around, maybe vacuum once in a while. The place smelled like a corpse died in there. Black mold in the showers, and hardly any AC. Called 3 times no one came to fix. I tried to get a refund from PRICELINE.com which is another horrible site, charged and 85 fee for a 65 dollar room, and gave no refund for the appalling conditions we had to stay in. I will never use priceline again
1. They charged us $68 in fees because we reserved through third party 2. Lamp was broken 3. Mold on curtains 4. Paint peeling off walls 5. Phone did not work 6. No towels 7. No pillow cases nor bed quilt/cover 8. Ceiling had paper stuck to it 9. Windows were filthy. I have pictures of each of theses. I have used kayak before and stayed at the Penn. I was greatly disappointed. Staff were non responsive, we finally got towels, pillow covers and a new lamp, after we got a supervisor involved.
Location and convenience excellent.
Rooms very average and generally inadequate space in them.
Very disapointined with facilities and value for money
Washer leaked. Never fixed, rubbish can was placed by hotel staff to collect water leak. A third world hospitality handling.
Nothing at all, I will never come back
Rooms smelling bad,unacceptable breakfast, big delay for check in,
Location was good, not a superior room. Hotel offered a 30% dicount we paid over $200 a night not happy about paying the higher price. Told that I could not get the discount as I had booked through Booking.com Do they have any superior rooms as booked?
Very poor quality of rooms offered. From some of the reviews I expected better.
how central it was
staff seemed to be giving out to people a lot on the day I was there. The staff were efficient but not the friendliest
internal decoration needs updating, rooms and corridors very b asic
The hotel is to big.
it is at the center of the city
the room quality
Located in the heart of Manhattan, Hotel Pennsylvania is close to many sights and attractions. Guests who like to walk will find this hotel ideal as they can walk to the Empire State Building, Times Square, or Madison Square Garden to take in a basketball or hockey sporting event. It is also a short walk to Penn Station offering easy access to all of New York City.
Minutes from many of New York’s hottest nightclubs, it is a great option for a birthday or getaway. Business travelers will also find this hotel to be a convenient choice. It is close to the financial district, garment district, and city hall. Meeting and banquet rooms are also available for conferences or training seminars.
Although Hotel Pennsylvania is a historical building, it offers many updated and modern amenities. This includes wireless Internet access, large flat-screen televisions, a pool, sauna, and state-of-the-art fitness center. Each room is further equipped with an ironing board, hairdryer, and mini-refrigerator making it feel a lot like home. After a busy day of work or sightseeing, guests can grab a drink or enjoy dinner in the hotel’s restaurant.
Hotel Pennsylvania is pet-friendly and kids always stay for free. When booking, guests can choose from rooms with double or king beds, or suites with separate living areas. Check-in starts at 3 p.m. and check-out is at 11 a.m. If driving, valet/paid parking is available.
based on 29,798 reviews
Value for money
Policies vary by room type and provider.
For affordable yet chic lodging, select a room from the Penn Plaza Collection, one of the newest collections offered at the Hotel Pennsylvania that is known for its stylish decor, redesigned bathrooms, and spacious rooms. The Penn 5,000 Rooms and Suites are also popular choices among guests, as they range from 135 to 545 sq ft, contain separate work areas with desks, and oftentimes have comfortable couches and chaises.
If you are a member of the military, you are entitled to several perks at the Hotel Pennsylvania, such as a discount on room prices and three free discounts, including reduced Broadway tickets. The hotel also offers discounts for visitors that will be staying for an extended period of time, such as for guests staying three nights or more.
To travel from Newark Liberty International Airport to the Hotel Pennsylvania by car, the trip will take you between 35m to 50m depending on how congested the roads are. If you plan on using a ridesharing service instead of a traditional taxi, a regular car will cost you between $48 and $57, while a larger car, such as a SUV or sedan, will cost you between $59 to $71 each way. It is also possible to use public transportation, such as the Northeast Corridor shuttle bus, which will take you approximately 30m and costs a flat rate of $4.25 per each one-way ticket.
Due to its convenient placement in the middle of Manhattan, the Hotel Pennsylvania has become a popular location for guests to hold their wedding ceremonies. The hotel contains over 32,000 sq ft of event space, as well as three elegant ballrooms that offer scenic views of the city and technological amenities, such as sound systems. The Penntop Center is a particularly popular space for receptions, as it spans over 1,000 sq ft, can hold up to 150 people, and has windows that look out directly onto the midtown Manhattan skyline. If you plan on holding a larger wedding, opt for the Penntop South, another room that offers scenic views and which can hold up to 500 people and be combined with the Penntop Center to hold up to 1,000 people.
If you need to store your luggage either before check-in or after check-out, the Hotel Pennsylvania offers 24h storage options for $5 per bag. Additionally, it is possible to request a smoking room at no additional cost, but take note that guests caught smoking in non-smoking rooms will be charged a $250 fee. To fit additional guests in your room, you can rent a rollaway bed from the front desk for approximately $25 a night. (Prices checked 08/05/19).
Hotel Pennsylvania is located at 401 7th Avenue in Chelsea, 0.8 km from the centre of New York. Empire State Building is the closest landmark to Hotel Pennsylvania.
Check-in time is 15:00 and check-out time is 11:00 at Hotel Pennsylvania.
No, Hotel Pennsylvania does not offer free Wi-Fi.
No, Hotel Pennsylvania does not offer free parking.
No, Hotel Pennsylvania does not offer free airport shuttle service.
Hotel Pennsylvania is 10.4 km from New York LaGuardia.
Yes, Hotel Pennsylvania is a pet-friendly hotel.
No, Hotel Pennsylvania does not have a pool on-site.