Overview

Sheraton At The Falls Hotel, Niagara Falls, Ny
Best Beds

300 3rd Street, Niagara Falls, NY 14303, United States
+1 716 285 3361

S$ 136+

Overall guest ratings

8.0/10 Good
based on 2,548 reviews

Review highlights

  • 9.2
  • 8.2
  • 5.9
  • 5.7

Good to know

  • Comfortable beds
  • Accessible parking

Nearby

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    About

    Sheraton At The Falls Hotel, Niagara Falls, NY is ideally situated in the heart of downtown—connected to the exciting Seneca Niagara Resort & Casino and adjacent to the state-of-the-art Conference & Event Center Niagara Falls. A short walk will take you to the thrill of the falls themselves, as well as the Canadian border. Buffalo Niagara International Airport (BUF) is only 25 minutes away, and Toronto is a 70-minute drive. Complete with the Sheraton Signature Sleep Experience, every guest room or suite is designed to ensure that you get a great night’s sleep after a long day of business or sightseeing. Throughout the hotel, you’ll enjoy the convenience of our restaurants, a Starbucks® coffee shop, room service, heated indoor pool, Sheraton Fitness, and 24-hour business center. All guest rooms, common areas, and meeting spaces are equipped with complimentary High Speed Internet Access. For meetings and events, we have more than 8,671 square feet of flexible function space. The 4,860-square-foot Crown Jewel Ballroom can accommodate as many as 300 people and is attached to a large pre-function space. Our planning and catering teams will work with you and guarantee that no detail is overlooked.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Wedding services
    • Internet
    • Sauna
    • Cable or satellite TV
    • Airport shuttle
    • Spa
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 2,548 reviews
    • 9.2 "Terrific location."
      8.7 "Great parking, according to 87%."
      9.5 "95% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
      7.2 "Easily accessible by car, said 72%."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 7.2 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 6.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.2 "Average value."
      5.1 "Breakfast prices were ok, according to 51%."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.2 "Only 62% said rooms were big enough."
      5.5 "55% said the view was so-so."
      5.6 "56% thought the minibar was ok."
      5.4 "54% thought the kitchenette was ok."
    • 5.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.6 "Breakfast is below average."
    • 3.5 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
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    Overall rating

    8.2 Excellent
    based on 1,274 reviews
    • 9.2 "Terrific location."
      8.7 "Great parking, according to 87%."
      9.4 "94% thought parking was inexpensive."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 6.5 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
      5.9 "59% said the view was so-so."
    • 4.6 "Breakfast is below average."
    • 3.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."

    Overall rating

    7.8 Good
    based on 1,197 reviews
    • 9.0 "Terrific location."
      8.6 "Great parking, according to 86%."
      9.4 "94% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      8.4 "84% liked the proximity to shopping."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 7.9 "Good pool."
    • 5.9 "Average value."
    • 5.3 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
      5.8 "58% said the view was so-so."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 4.2 "Breakfast is below average."
      4.8 "52% said the breakfast was too expensive."
    • 3.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
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    Overall rating

    7.3 Good
    based on 25 reviews
    • 7.9 "Good service."
    • 5.9 "Rooms are ok."

    Overall rating

    8.7 Excellent
    based on 50 reviews
    • 9.2 "Terrific location."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.6 "High comfort."
    • 6.0 "Rooms are ok."
    • 3.3 "Vibe wasn't good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Accessible parking"
    data provided by TrustYou

    Recent reviews

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