Overview

The Terrapin Inn

795 Rainbow Blvd., Niagara Falls, NY 14303, United States
+1 716 284 9778

S$ 78+

Overall guest ratings

6.3/10 Good
based on 1,057 reviews

Review highlights

  • 7.7
  • 4.0
  • 3.9
  • 3.6

Nearby

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    About

    At The Terrapin Inn, you'll be just a 5-minute drive from Bridal Veil Falls and Daredevil Museum of Niagara Falls. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. All rooms offer private pools, free WiFi, and free wired Internet.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Laundry service
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    based on 1,057 reviews
    • 7.7 "Good location."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.8 "52% complained about the elevator."
      3.3 "67% thought the facilities needed updating."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 3.9 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      1.0 "90% thought it was too noisy."
    • 3.6 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      2.9 "71% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      3.0 "For 70%, the rooms looked old."
      3.6 "64% were unsatisfied with the kitchenette."
      2.9 "71% had problems with the shower."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    6.3 Good
    based on 391 reviews
    • 7.5 "Good location."
      8.8 "88% liked the proximity to sightseeing."
    • 6.7 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 4.0 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      1.0 "90% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.8 "Breakfast is below average."
    • 3.4 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      3.2 "68% thought the tv was sub-standard."
      3.2 "For 68%, the rooms looked old."
      3.0 "70% said the bathroom was dirty."
      3.1 "Air conditioning was criticized by 69%."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    6.1 Good
    based on 613 reviews
    • 7.8 "Good location."
      9.2 "92% liked the proximity to sightseeing."
    • 6.7 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
    • 3.8 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      1.1 "89% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
    • 3.4 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      1.3 "87% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
      2.9 "For 71%, the rooms looked old."
      2.9 "71% thought the tv was sub-standard."
      2.3 "Air conditioning was criticized by 77%."
      3.8 "62% were unsatisfied with the kitchenette."
    • 3.3 "Pool is below average."
    • 3.2 "Awful breakfast."
    • 3.1 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 52 reviews
    • 6.9 "Service is ok."
    • 4.2 "Not very comfortable."
    • 3.6 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.0 "70% said rooms were dirty."
    • 3.6 "Breakfast is below average."
    • 2.7 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
    data provided by TrustYou

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