Overview

Grand Hotel Orlando

7825 universal blvd, Orlando, FL 32819, United States
+1 407 313 9999

S$ 111+

Overall guest ratings

6.7/10 Good
based on 2,071 reviews

Review highlights

  • 9.1
  • 6.1
  • 4.6
  • 3.9

Nearby

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    About

    When you stay at Grand Hotel Orlando, you'll be just a 5-minute drive from I-Drive 360 and Orange County Convention Center. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. A theme park shuttle and a children's pool are other highlights, and all rooms offer refrigerators and premium bedding.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 2,071 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      8.1 "Great parking, according to 81%."
      7.9 "79% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Easily accessible by car, said 71%."
      8.8 "88% thought parking was inexpensive."
    • 6.1 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.6 "Only 56% were satisfied with the booking process."
    • 5.2 "Internet is average."
    • 4.6 "Breakfast is below average."
    • 3.9 "Disappointing food."
      2.2 "78% found the side dishes unedible."
      1.0 "For 90%, the dining experience was not enjoyable."
      2.0 "Unclean dining area, according to 80%."
    • 3.4 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      1.7 "For 83%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      3.2 "68% thought the tv was sub-standard."
      1.4 "86% had problems with the shower."
      3.0 "70% were unsatisfied with the kitchenette."
      3.0 "70% were disappointed with the minibar."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      4.1 "For 59%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      4.4 "56% found the grounds unpleasant."
    • 2.8 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
      4.5 "Dirty pool, said 55%."
      2.0 "Unclean dining area, according to 80%."
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    Overall rating

    6.8 Good
    based on 869 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      7.9 "Great parking, according to 79%."
    • 5.6 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
    • 5.1 "Internet is average."
    • 4.2 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      1.4 "86% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      1.5 "For 85%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      3.3 "67% thought the tv was sub-standard."
      1.6 "84% had problems with the shower."
      2.9 "71% were disappointed with the minibar."
      2.7 "73% were unsatisfied with the kitchenette."
    • 2.8 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."

    Overall rating

    6.7 Good
    based on 931 reviews
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      8.0 "Great parking, according to 80%."
      8.3 "83% liked the proximity to shopping."
    • 5.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 5.3 "Internet is average."
    • 5.0 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      1.6 "84% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      1.2 "88% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      4.9 "51% said rooms were small."
      3.2 "68% were unsatisfied with the kitchenette."
      1.9 "For 81%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      3.0 "70% thought the tv was sub-standard."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      4.3 "57% found the grounds unpleasant."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
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    Overall rating

    6.1 Good
    based on 62 reviews
    • 9.2 "Terrific location."
    • 6.5 "Service is ok."
    • 5.2 "Internet is average."
    • 4.5 "Breakfast is below average."
    • 3.5 "Rooms are not good."
      3.0 "70% said rooms were dirty."
    • 3.1 "Horrible vibe."
    • 2.8 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
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    Overall rating

    6.9 Good
    based on 207 reviews
    • 8.9 "Location is great."
    • 7.9 "High value."
    • 6.4 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 5.3 "Internet is average."
    • 4.7 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 2.9 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      2.4 "76% thought it was rather dirty."
    • 2.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
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