Overview

Hotel Serge

Brusselstraat 15, Ostend 8400, Belgium
+32 5980 3434

S$ 63+

Overall guest ratings

6.2/10 Good
based on 1,183 reviews

Review highlights

  • 8.7
  • 6.4
  • 3.1
  • 3.0

Nearby

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    About

    Located in Belgian Coast, this hotel is steps from Casino Kursaal and Statue of Marvin Gaye. Leopold Park and Grote Post Culture Center are also within 5 minutes.

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    Expedia

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    based on 1,183 reviews
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "City centre within easy reach, said 96%."
      8.2 "82% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 6.4 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.3 "Service is ok."
      5.6 "Housekeeping was ok, according to 56%."
    • 3.1 "Awful rooms."
      1.1 "89% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      0.8 "92% had problems with the shower."
      1.4 "For 86%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
      1.2 "Air conditioning was criticized by 88%."
      0.7 "93% criticized the small bathroom."
      0.8 "92% thought the tv was sub-standard."
      0.8 "92% were unsatisfied with the kitchenette."
      1.8 "82% didn't like the balcony."
      0.0 "100% were disappointed with the minibar."
    • 3.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.8 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      3.5 "65% thought it was rather dirty."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      4.0 "60% didn't like the smoking area."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    based on 532 reviews
    • 8.9 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% appreciated the closeness to the beach."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Service is ok."
    • 3.2 "Awful rooms."
      1.0 "90% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      0.8 "92% had problems with the shower."
      0.6 "94% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      0.0 "100% were disappointed with the minibar."
      0.6 "94% thought the tv was sub-standard."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.8 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      3.6 "64% thought it was rather dirty."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 2.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.2 Good
    based on 343 reviews
    • 8.4 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.3 "Service is ok."
    • 3.6 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.0 "70% said rooms were dirty."
      0.4 "96% found problems with the furniture."
      0.7 "93% had problems with the shower."
      1.5 "For 85%, the rooms looked old."
    • 3.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.9 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 2.2 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    6.3 Good
    based on 307 reviews
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "City centre within easy reach, said 97%."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Service is ok."
    • 4.7 "Not very comfortable."
      3.9 "61% thought it was too noisy."
    • 3.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 3.1 "Awful rooms."
      1.1 "89% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      1.0 "90% had problems with the shower."
      0.9 "91% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
      1.2 "For 88%, the rooms looked old."
    • 2.9 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 2.3 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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