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Mercure Palu

Jalan Cumi Cumi No 8, Palu 94221, Indonesia
+62 451 464 888

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+62 451 464 888

Overall guest ratings

8.4/10 Excellent
based on 521 reviews

Review highlights

  • 9.6
  • 9.2
  • 4.1
  • 4.0

Nearby

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    About

    The comfortable 4-star hotel is located right in front of Palu Bay. All 138 rooms come with modern and stylish decor inspired by the local landmark. Only 20 minutes from Mutiara Sis-Aljufrie airport, the hotel has a restaurant, a lounge bar, 5 meeting rooms and a larger ballroom, a business centre, a gym, and an outdoor swimming pool that bring total comfort for business and leisure travelers.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 521 reviews
    • 9.6 "Excellent amenities."
      9.5 "95% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
    • 9.2 "Awesome vibe."
      9.1 "91% enjoyed the friendly atmosphere."
      9.1 "91% thought, the hotel was modern."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.0 "Rooms are great."
      8.6 "86% said rooms were clean."
      9.9 "99% thought the view was good."
    • 4.1 "Breakfast is below average."
    • 4.0 "Value below average."
    • 4.0 "Internet is poor."
    • 3.7 "Disappointing food."
      1.7 "For 83%, the dining experience was not enjoyable."
      2.0 "Unclean dining area, according to 80%."
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    Overall rating

    8.2 Excellent
    based on 192 reviews
    • 8.4 "Great service."

    Overall rating

    8.0 Good
    based on 36 reviews
    • 9.0 "Terrific location."

    Overall rating

    8.0 Good
    based on 182 reviews
    • 8.6 "Great service."
    • 8.3 "Rooms are great."
    • 4.6 "Value below average."

    Overall rating

    7.8 Good
    based on 109 reviews
    • 7.8 "Nice rooms."
    • 6.7 "Average comfort."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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