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Novotel Sydney Parramatta

350 Church Street, Parramatta, NSW 2150, Australia
+61 296 304 999

S$ 141+

Mon 12-12 Check in
Tue 13-12 Check out

Overall guest ratings

7.7/10 Good
based on 1,505 reviews

Review highlights

  • 8.9
  • 8.8
  • 4.9
  • 4.8

Good to know

  • Friendly service
  • Good restaurants & bars in the area

Nearby

    show all

    About

    Experience 4.5-star comfort at Novotel Sydney Parramatta, located on the river in the heart of the city's booming west. Warm, earthy tones and contemporary decor provide an urban haven in your room. Enjoy a delicious, nourishing breakfast at the 350 Restaurant and Lounge off the sunlight atrium to get your day off to a bright start at Novotel.

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,505 reviews
    • 8.9 "Location is great."
    • 8.8 "Great service."
    • 8.2 "Breakfast is good."
    • 5.6 "Average value."
    • 4.9 "Bad amenities."
    • 4.8 "Vibe wasn't good."
    • 4.6 "Rooms are not good."
    • 4.2 "Not very comfortable."
    • 2.9 "Disappointing internet connection."
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    Overall rating

    7.8 Good
    based on 677 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
      9.2 "92% were happy with the price of the breakfast."
    • 5.5 "Average value."
    • 4.8 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.4 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      4.4 "56% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      1.6 "84% thought the tv was sub-standard."
      4.1 "For 59%, the rooms looked old."
      3.5 "65% criticized the small bathroom."
    • 4.1 "Not very comfortable."
      4.4 "56% said rooms were small."
      1.5 "85% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      3.5 "65% criticized the small bathroom."
    • 3.0 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
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    Overall rating

    7.6 Good
    based on 436 reviews
    • 9.0 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 6.8 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
    • 5.5 "Average value."
    • 5.0 "Average amenities."
      4.8 "52% thought the building wasn't nice."
      2.7 "73% complained about the elevator."
    • 4.3 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
    • 4.1 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
      3.7 "For 63%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      4.8 "52% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
    • 3.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.3 Good
    based on 90 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 7.2 "Tasty food."
    • 5.4 "Average value."
    • 4.6 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      4.7 "53% said rooms were small."
    • 4.0 "Not very comfortable."
      4.7 "53% said rooms were small."
    View all review categories

    Overall rating

    7.6 Good
    based on 301 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Food is average."
    • 4.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."
    • 4.7 "Vibe wasn't good."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.1 "Not very comfortable."
      2.0 "80% thought it was too noisy."
    • 3.1 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good restaurants & bars in the area"
    data provided by TrustYou

    Recent reviews


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