Overview

Swissotel Resort Phuket Patong Beach

48 Ruam Jai Road, Patong 83150, Thailand
+66 76 337 000

S$ 95+

Overall guest ratings

7.9/10 Good
based on 2,528 reviews

Review highlights

  • 9.4
  • 9.4
  • 6.9
  • 4.9

Good to know

  • Beach nearby

Nearby

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    About

    Located in the very centre of the lifestyle and entertainment district of Patong Beach. Ideal for families and couples, the resort features guestrooms with contemporary Thai design, two levels of swimming pools, kid's world and a selection of dining and entertainment.

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    Fairmont

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Hot tub
    • Non-smoking rooms available
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 2,528 reviews
    • 9.4 "Wonderful beach."
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      9.6 "City centre within easy reach, said 96%."
    • 8.4 "Breakfast is good."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      9.7 "Excellent childcare, thought 97%."
      7.5 "Management was excellent, said 75%."
      8.8 "Hotel security was great, thought 88%."
    • 7.8 "Good bar."
      9.5 "Delicious alcoholic drinks, according to 95%."
      10.0 "100% thought beverage prices were a great value."
    • 6.9 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      3.0 "70% found problems with the furniture."
      4.5 "55% didn't like the balcony."
      2.4 "Air conditioning was criticized by 76%."
      4.1 "59% had problems with the shower."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 4.3 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.2 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
      3.9 "Dirty pool, said 61%."
      2.0 "Unclean dining area, according to 80%."
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    Overall rating

    7.8 Good
    based on 1,162 reviews
    • 9.6 "Wonderful beach."
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      9.7 "City centre within easy reach, said 97%."
    • 8.1 "Breakfast is good."
    • 7.8 "Good bar."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.0 "Internet works."
      6.4 "64% thought the wifi quality was ok."
    • 6.0 "Pool is mediocre."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      3.5 "65% said the bathroom was dirty."
      4.0 "Dirty pool, said 60%."
    • 4.4 "Wellness & sports facilities were not very nice."
    • 4.3 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 884 reviews
    • 9.4 "Wonderful beach."
    • 9.2 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
    • 8.6 "Breakfast is good."
    • 7.5 "Good service."
      9.5 "95% found the staff to be very friendly."
      9.6 "Excellent childcare, thought 96%."
    • 7.2 "Internet works."
    • 6.1 "Pool is mediocre."
    • 5.9 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.7 "57% found the grounds not bad."
      6.9 "69% considered the lobby entrance to be so-so."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
    • 4.1 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 480 reviews
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.0 "Bar is amazing."
    • 6.2 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 4.8 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      4.6 "54% didn't like the uncomfortable beds."
      2.6 "Air conditioning was criticized by 74%."
    • 4.6 "Wellness & sports facilities were not very nice."
    • 4.2 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.1 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      4.1 "59% didn't like the balcony."
      2.6 "Air conditioning was criticized by 74%."
    • 3.8 "Not very clean."
      3.6 "64% said rooms were dirty."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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