Overview

Sheraton Philadelphia Downtown Hotel

201 North 17th Street, Philadelphia, PA 19103, United States
+1 215 448 2000

S$ 152+

Overall guest ratings

7.7/10 Good
based on 3,224 reviews

Review highlights

  • 8.5
  • 8.1
  • 4.8
  • 4.6

Good to know

  • Great view

Nearby

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    About

    Just two blocks from the Pennsylvania Convention Center, and in walking distance of Love Park, the Franklin Institute and the Philadelphia Museum of Art, the Sheraton Philadelphia Downtown Hotel is surrounded by the city’s cultural and corporate headquarters. Spend the day relaxing at our indoor pool or maintain your routine while on the road at our fully-equipped Sheraton Fitness. Our state-of-the-art Sheraton Fitness center and indoor pool have also been updated, as has our welcoming Terrace restaurant. Our 757 guest rooms complete with the Sheraton Signature Sleep Experience invite you to wind down after a busy day. Modern amenities like flat screen TVs and High Speed Internet Access keep you connected to the things that matter most. Let our planning and banquet staff transform our 58,000 square feet of flexible event space into the perfect venue for conventions, board meetings, or any occasion you’d like to celebrate.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Meeting/Banquet facilities
    • Express check out
    • Coffee shop
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 3,224 reviews
    • 8.5 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      8.8 "88% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
      9.3 "Near to public transport, according to 93%."
      8.8 "88% thought it was easy to get to the train station."
      10.0 "Business sites within easy reach, said 100%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      0.6 "94% were disappointed with the minibar."
      1.9 "For 81%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      0.5 "95% were unsatisfied with the kitchenette."
      2.9 "71% thought the tv was sub-standard."
      0.6 "Air conditioning was criticized by 94%."
      3.1 "69% criticized the small bathroom."
    • 4.6 "Value below average."
      3.7 "63% thought it was overpriced."
      4.3 "57% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."
      2.0 "80% said beverages were too expensive."
    • 4.3 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.1 "Pool is below average."
      0.9 "Dirty pool, said 91%."
    • 3.4 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.8 "72% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
      0.9 "Dirty pool, said 91%."
    View all review categories

    Overall rating

    7.8 Good
    based on 1,418 reviews
    • 8.3 "Great service."
      7.4 "74% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 8.0 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      9.1 "Near to public transport, according to 91%."
    • 5.8 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      0.4 "96% were disappointed with the minibar."
      1.0 "90% found problems with the furniture."
      2.4 "76% had problems with the shower."
      1.8 "For 82%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
      0.7 "93% were unsatisfied with the kitchenette."
      3.1 "69% thought the tv was sub-standard."
      0.5 "Air conditioning was criticized by 95%."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.4 "76% thought the facilities needed updating."
      3.7 "63% complained about the elevator."
    • 4.8 "Value below average."
      3.9 "61% thought it was overpriced."
      4.8 "52% said the breakfast was too expensive."
      4.2 "The price was too high for 58%."
    • 4.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.2 "Pool is below average."
    View all review categories

    Overall rating

    7.8 Good
    based on 934 reviews
    • 8.5 "Great service."
      8.1 "81% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      8.7 "87% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 5.1 "Breakfast is mediocre."
    • 4.5 "Value below average."
      4.0 "60% thought it was overpriced."
      4.0 "60% said the breakfast was too expensive."
    • 4.4 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      0.4 "96% were disappointed with the minibar."
      1.3 "87% said the bathroom was dirty."
      1.8 "For 82%, the rooms looked old."
      1.8 "82% had problems with the shower."
      0.4 "96% were unsatisfied with the kitchenette."
      0.6 "Air conditioning was criticized by 94%."
    • 4.2 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.2 "Pool is below average."
      1.0 "Dirty pool, said 90%."
    • 3.2 "Disappointing internet connection."
      4.0 "60% thought it was overpriced."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    based on 322 reviews
    • 8.9 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Food is average."
    • 5.0 "Bar is ok."
    • 4.8 "Value below average."
      3.9 "61% thought it was overpriced."
    • 4.2 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.0 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      2.1 "79% had problems with the shower."
    • 3.3 "Internet is poor."
      3.9 "61% thought it was overpriced."
    View all review categories

    Overall rating

    7.9 Good
    based on 548 reviews
    • 8.2 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 5.4 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      0.9 "91% found problems with the furniture."
      0.5 "95% were disappointed with the minibar."
      1.4 "86% said the bathroom was dirty."
      1.8 "For 82%, the rooms looked old."
    • 4.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.8 "Pool is below average."
    • 3.6 "Value below average."
      3.4 "66% thought it was overpriced."
    • 3.4 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    data provided by TrustYou

    Recent reviews

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    center city
    nice room
    great view of the city
    great location
    staff was very helpful
    friendly staff
    walking distance
    location was great
    downtown hotel
    hotel in a good location
    overnight parking
    city hall
    paint was peeling
    free internet
    location in downtown
    downtown philadelphia
    distance to a lot
    self-park garage
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