Overview

Sheraton Crescent Hotel
Top Family Hotel

2620 West Dunlap Avenue, Phoenix, AZ 85021, United States
+1 602 943 8200

S$ 194+

Overall guest ratings

8.2/10 Excellent
based on 1,014 reviews

Review highlights

  • 8.8
  • 8.2
  • 7.6
  • 5.7

Good to know

  • Comfortable beds
  • Clean hotel facilities

Nearby

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    About

    Enjoy a relaxing stay at the Sheraton Crescent Hotel.Feel free to surf the web on our computer workstations or bring your laptop for complimentary wireless High Speed Internet Access right off the lobby.  After a long day, retreat to one of our 342 guest rooms or multiple types of suites, each featuring the Sheraton Signature Sleep Experience with crisp white linens and a pure white duvet, for unmatched comfort and an unforgettable night’s rest. We’re centrally located off the I-17 freeway in Phoenix, Arizona. If business brings you to the area, our diverse, state-of-the-art meeting facilities are the perfect choice for your event. We offer Club-level accommodations featuring upscale amenities plus exclusive access to the contemporary and relaxing Club Lounge for a range of perks and a great place to gather. Our comfortable ambiance and friendly service are only the beginning. Spend the day at Metrocenter, Arizona’s second largest shopping mall. Splash in our outdoor heated pool featuring Monsoon Mountain, a 166-foot water slide. Or stay active with our extensive fitness and recreational options, including tennis and volleyball courts. After a long day of meetings or recreation, enjoy an imaginative cross-cultural meal at Indigo Restaurant. Whether you’re visiting Phoenix for business or pleasure, you’ll enjoy a warm welcome and memorable stay at the Sheraton Crescent Hotel.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Coffee shop
    • Free Internet
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,014 reviews
    • 8.8 "Location is great."
      10.0 "Easily accessible by car, said 100%."
      8.1 "Great parking, according to 81%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.8 "78% were happy with the shuttle service."
    • 7.6 "Good pool."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Internet is average."
      6.9 "69% thought it was adequately priced."
    • 5.7 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
      6.0 "Only 60% found the balcony ok."

    Overall rating

    8.2 Excellent
    based on 294 reviews
    • 8.9 "Location is great."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 7.7 "Good pool."
    • 6.3 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."

    Overall rating

    8.3 Excellent
    based on 517 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.5 "Location is great."
      7.7 "Great parking, according to 77%."
    • 7.7 "Good pool."
    • 6.4 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      7.0 "70% thought rooms were spacious."
    • 6.0 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      7.0 "70% thought rooms were spacious."
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    Overall rating

    8.1 Excellent
    based on 162 reviews
    • 8.7 "Location is great."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.7 "Average comfort."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."

    Overall rating

    8.3 Excellent
    based on 40 reviews
    • 8.1 "Great service."
    • 6.7 "Average comfort."
    • 5.8 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

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    phoenix
    crescent
    friendly staff
    tub and sink
    conveniently located
    nice hotel
    pool and slide
    nice pool area
    comfortable beds
    child friendly
    room was great
    tub water pressure
    easy freeway
    non-smoking building
    gift shop
    starbucks coffee
    ice machines
    recently remodeled rooms
    slide for the kids
    club level
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