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Grand Mercure Phuket Patong

1 Soi Ratuthit 200 Pi 2 Road, Phuket City 83150, Thailand
+66 76 231 999

S$ 171+

Overall guest ratings

8.7/10 Excellent
based on 3,644 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.1
  • 6.3

Good to know

  • Nice building
  • Modern Hotel
  • Great shopping

Nearby

    show all

    About

    Located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Airport shuttle
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Internet
    • No smoking
    • Pool table
    • Terrace/Patio
    • Childrens programmes
    • Game room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 3,644 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.1 "91% appreciated the closeness to the beach."
      9.9 "99% enjoyed the restaurants & bars nearby."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Vibe was good."
      9.0 "90% enjoyed the friendly atmosphere."
      8.6 "86% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      8.6 "86% enjoyed the lobby entrance."
      7.1 "71% said it was a stylish hotel."
    • 8.1 "Breakfast is good."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      8.6 "86% enjoyed the lobby entrance."
      8.9 "89% said the facilities were very new."
      8.7 "87% found the grounds to be nice."
      7.5 "75% loved the facilities for kids."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.6 "76% were happy with the shuttle service."
      8.8 "Management was excellent, said 88%."
      8.9 "89% said the concierge service was amazing."
    • 6.3 "Internet is average."
    • 4.7 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.9 "81% complained about the bathroom."
      2.9 "71% didn't like the balcony."
      4.3 "For 57%, the rooms looked old."
      3.8 "Air conditioning was criticized by 62%."
      1.0 "90% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      3.7 "63% found problems with the furniture."
      1.8 "82% criticized the small bathroom."
      0.0 "100% thought the tv was sub-standard."
      4.3 "57% were disappointed with the minibar."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."
      3.8 "Air conditioning was criticized by 62%."
      1.8 "82% criticized the small bathroom."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 1,785 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.1 "91% appreciated the closeness to the beach."
      9.0 "City centre within easy reach, said 90%."
    • 8.9 "Vibe was good."
      9.1 "91% enjoyed the friendly atmosphere."
      8.3 "83% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      8.5 "85% enjoyed the lobby entrance."
      7.5 "75% said it was a stylish hotel."
    • 8.4 "Breakfast is good."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.1 "Internet is average."
    • 4.4 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.9 "81% complained about the bathroom."
      2.5 "75% didn't like the balcony."
      4.2 "For 58%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
      1.6 "84% said the bathroom was dirty."
      1.6 "84% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
      1.6 "84% criticized the small bathroom."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 1,676 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.1 "City centre within easy reach, said 91%."
    • 8.8 "Vibe was good."
      8.7 "87% enjoyed the friendly atmosphere."
      8.8 "88% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      8.4 "84% enjoyed the lobby entrance."
    • 8.5 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
      8.2 "82% were happy with the price."
      9.5 "95% enjoyed the fish/seafood dishes."
    • 8.1 "Breakfast is good."
    • 6.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 6.2 "Internet is average."
    • 4.3 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.1 "79% complained about the bathroom."
      4.6 "For 54%, the rooms looked old."
      2.8 "72% didn't like the balcony."
      2.2 "78% thought they were poorly maintained."
      4.0 "Air conditioning was criticized by 60%."
      2.1 "79% criticized the small bathroom."
      1.5 "85% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
    • 2.7 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.0 "Air conditioning was criticized by 60%."
      2.1 "79% criticized the small bathroom."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 36 reviews
    • 9.6 "Terrific location."
    • 7.8 "Good service."
    • 3.9 "Rooms are not good."

    Overall rating

    8.2 Excellent
    based on 145 reviews
    • 9.4 "Terrific location."
    • 8.9 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.3 "Food is delicious."
    • 8.2 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 7.5 "Good breakfast."
    • 4.9 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.9 "81% complained about the bathroom."
    • 3.8 "Not very comfortable."
      2.0 "80% said rooms were small."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Modern Hotel"
    "Great shopping"
    data provided by TrustYou

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