Overview

Iberostar Paraiso del Mar
Best Housekeeping Staff

Carretera Chetumal-Puerto Juarez Km 309, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2800

S$ 238+

Overall guest ratings

9.0/10 Excellent
based on 412 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.3
  • 6.0

Good to know

  • Recreation staff is nice
  • Pleasant hotel grounds
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    At Iberostar Paraiso Del Mar All Inclusive, you'll have access to onsite scuba diving, snorkeling, and windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. El Mercado, one of 7 restaurants, serves international cuisine and is open for dinner. 4 bars/lounges and a nightclub are other highlights at this all-inclusive resort, and rooms offer free minibar items and balconies.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Internet
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Free parking
    • Pool table
    • Private beach
    • Designated smoking area
    • Non-smoking rooms available
    • Business centre
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Safe
    • Sauna
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 412 reviews
    • 9.4 "Perfectly clean."
      8.8 "88% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      9.7 "97% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
      8.5 "85% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
    • 9.3 "Excellent amenities."
      9.2 "92% found the grounds to be nice."
      9.6 "96% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."
      7.2 "72% appreciated the closeness to the beach."
      8.8 "88% liked the proximity to sightseeing."
      7.7 "Good access to the airport, said 77%."
    • 8.3 "Breakfast is good."
    • 6.0 "Internet is average."
      5.0 "50% thought it was adequately priced."

    Overall rating

    9.2 Excellent
    based on 255 reviews
    • 9.5 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.1 "91% said rooms were clean."
    • 9.4 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
      9.5 "95% thought the building was wonderful."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the recreation staff was great."
    • 8.9 "Rooms are great."
      10.0 "100% thought rooms were spacious."
      9.1 "91% said rooms were clean."
      7.8 "78% said the beds were comfortable."
      7.5 "75% were happy with the bathroom."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to shopping."

    Overall rating

    9.3 Excellent
    based on 156 reviews
    • 9.5 "World class service."
      9.0 "90% said the recreation staff was great."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 9.4 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 9.3 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
      9.3 "93% found the grounds to be nice."
    • 8.5 "Location is great."
    • 8.0 "Rooms are great."
      10.0 "100% thought rooms were spacious."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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