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Iberostar Quetzal
Best Dining Experience

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2000

S$ 283+

Overall guest ratings

9.0/10 Excellent
based on 723 reviews

Review highlights

  • 9.3
  • 9.2
  • 9.1
  • 5.2

Nearby

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    About

    With a stay at Iberostar Quetzal All Inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at one of the 7 bars/lounges or 3 poolside bars.

    Business, Other Amenities

    Featured amenities include multilingual staff and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Free parking
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 723 reviews
    • 9.3 "Perfectly clean."
      8.8 "88% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Wonderful beach."
      9.0 "90% appreciated the clean beach."
      7.8 "Beach sports facilities are great, according to 78%."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      9.3 "93% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
      9.6 "96% found the restaurant service to be one of the best."
    • 8.6 "Location is great."
      8.8 "88% appreciated the closeness to the beach."
      8.1 "81% liked the proximity to shopping."
    • 8.2 "Food is delicious."
      8.3 "83% loved the menu selection."
      10.0 "100% loved the dining experience."
      8.9 "Yummy desserts, said 89%."
      7.1 "Beef and steak dishes were excellent, according to 71%."
    • 5.2 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
      6.3 "63% thought the bathroom was big enough."
      5.5 "Only 55% thought the air conditioning was adequate."
    • 5.0 "Breakfast is mediocre."
    • 3.8 "Internet is poor."
      4.5 "55% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 397 reviews
    • 9.5 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Wonderful beach."
    • 8.8 "Great service."
      8.8 "88% said the recreation staff was great."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
      7.6 "76% said the reception staff was great."
    • 8.7 "Pool is good."
    • 8.7 "Location is great."
      8.2 "82% liked the proximity to shopping."
    • 6.5 "Average value."
    • 5.7 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 3.8 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.5 Excellent
    based on 325 reviews
    • 9.4 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.3 "Wonderful beach."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
      9.4 "94% thought the service was very professional."
    • 9.0 "Terrific location."
    • 8.7 "Food is delicious."
      8.5 "85% loved the menu selection."
    • 5.5 "Average comfort."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

    Recent reviews


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