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La Tortuga Hotel & Spa - Adults Only

Av 10 Esq. Calle 14, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1484

S$ 179+

Overall guest ratings

8.3/10 Excellent
based on 792 reviews

Review highlights

  • 9.2
  • 8.8
  • 6.9
  • 6.2

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    When you stay at La Tortuga Hotel & Spa - Adults Only, you'll be within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. Guests can indulge in facials at the spa, and Italian cuisine is served at Como Como Osteria, which is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer minibars and room service.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 792 reviews
    • 9.2 "Incredible bar."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
      7.9 "79% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "City centre within easy reach, said 90%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.3 "Good pool."
    • 6.9 "Beach is so-so."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.9 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
    • 5.4 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.5 "Only 65% found the balcony ok."
    • 2.1 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 760 reviews
    • 9.1 "Incredible bar."
      7.7 "Delicious alcoholic drinks, according to 77%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.3 "Location is great."
      7.6 "76% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.7 "Pool is mediocre."
    • 6.6 "Beach is so-so."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.4 "Only 54% said rooms were clean enough."
      5.8 "Only 58% found the balcony ok."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 2.0 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 7 reviews
    • 8.8 "Great service."

    Overall rating

    8.6 Excellent
    based on 23 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
    • 7.4 "Good pool."
    • 5.8 "Average comfort."
    • 5.4 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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