Paradisus Playa del Carmen La Esmeralda
Top Luxury Hotel

5a Avenida esq. calle 112 Lote 2, 77719 Playa del Carmen, QR, Mexico
+52 984 877 3900

S$ 323+

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Overall guest ratings

8.8/10 Excellent
based on 452 reviews

Review highlights

  • 8.7
  • 8.5
  • 8.2
  • 5.7

Good to know

  • Friendly atmosphere
  • Clean rooms
  • Friendly service
  • Clean hotel facilities


    show all


    Located in a small yet stunning bay, the family hotel Paradisus Playa del Carmen La Esmeralda is at the best of all of the luxury hotels in Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Family Concierge, the ultimate in spa treatments, a relaxed ambience, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. This luxury All Inclusive resort is designed for families and is located 45 minutes from Cancun International Airport, just a short distance from beautiful beaches and attractions such as the Playa del Carmen 5th Avenue, Xcaret, Akumal and Xel-Ha and near world-famous Mayan archaeological sites such as Tulum, Chichén Itzá and Cobá.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Non-smoking rooms available
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Childrens programmes
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
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    Guest reviews

    Overall rating

    8.8 Excellent
    based on 452 reviews
    • 8.7 "Great service."
    • 8.5 "Food is delicious."
    • 8.2 "Location is great."
    • 8.1 "Vibe was good."
    • 7.1 "Good breakfast."
    • 5.7 "Beach is so-so."

    Overall rating

    9.3 Excellent
    based on 45 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Food is delicious."
    • 8.3 "Location is great."
    • 6.9 "Rooms are ok."

    Overall rating

    9.0 Excellent
    based on 406 reviews
    • 9.1 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Food is delicious."
    • 8.4 "Vibe was good."
      7.9 "79% enjoyed the friendly atmosphere."
      9.6 "96% thought, the hotel was modern."
    • 7.9 "Good pool."
    • 5.8 "Beach is so-so."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Clean rooms"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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