Overview

Riu Playacar
Top Family Hotel

Avenida Xaman Ha Manzana Lote, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2300

S$ 289+

Overall guest ratings

8.8/10 Excellent
based on 775 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.3
  • 7.0

Good to know

  • Friendly atmosphere
  • Modern Hotel
  • Recreation staff is nice
  • Professional service

Nearby

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    About

    Set along a beach on the Riviera Maya, this family-friendly resort includes meals, snacks, and drinks in the room rate.

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    Expedia

    AMENITIES

    • Babysitting or child care
    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Wi-Fi
    • Playground
    • Hot tub
    • Childrens programmes
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 775 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.7 "97% said the recreation staff was great."
      8.1 "81% said the reception staff was great."
      8.2 "Housekeeping was great, according to 82%."
      8.8 "88% found the restaurant service to be one of the best."
    • 9.1 "Excellent breakfast."
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 7.0 "Nice rooms."
      5.4 "For only 54%, the bathroom was ok."
      6.1 "Beds were acceptable for 61%."
      5.0 "Only 50% thought the air conditioning was adequate."
      6.0 "For only 60%, the tv was ok."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
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    Overall rating

    9.3 Excellent
    based on 720 reviews
    • 9.4 "Wonderful beach."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      9.8 "98% said the recreation staff was great."
    • 9.1 "Excellent pool."
    • 8.6 "Food is delicious."
      8.0 "80% loved the menu selection."

    Overall rating

    8.8 Excellent
    based on 54 reviews
    • 9.3 "World class service."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Modern Hotel"
    "Recreation staff is nice"
    "Professional service"
    data provided by TrustYou

    Recent reviews

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