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The Reef Coco Beach Resort

Costera Norte Col Zacil Ha, 77711 Playa del Carmen, QR, Mexico
+52 984 877 2880

S$ 247+

Overall guest ratings

7.3/10 Good
based on 1,060 reviews

Review highlights

  • 9.2
  • 8.2
  • 5.2
  • 5.1

Nearby

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    About

    When you stay at The Reef Coco Beach Resort - All Inclusive in Playa del Carmen, you'll be on the beach and minutes from Canibal Royal Beach Club and Coco Beach. This all-inclusive resort is within close proximity of Mamitas Beach Club and Guadalupe Church.

    Rooms

    Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private furnished balconies or patios. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this resort include wireless Internet access (surcharge), babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 4 restaurants. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

    Business, Other Amenities

    Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 8759 square feet (814 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Business centre
    • Childrens programmes
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Facilities for disabled guests
    • Babysitting or child care
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,060 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      9.0 "City centre within easy reach, said 90%."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.9 "89% said the recreation staff was great."
      8.3 "83% found the restaurant service to be one of the best."
      8.0 "Lovely bar service, according to 80%."
      7.1 "71% said the booking process went smoothly."
    • 6.3 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      6.2 "Desserts were ok, said 62%."
      6.2 "62% thought the dining experience was appropriate."
    • 6.1 "Beach is so-so."
      5.2 "Only 52% said the beach was clean enough."
    • 5.2 "Average value."
    • 5.1 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
    • 5.0 "Vibe was decent."
      6.0 "60% thought the atmosphere was somewhat friendly."
      6.3 "Only 63% thought, the hotel was stylish."
    • 4.2 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      1.4 "86% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      2.8 "For 72%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      3.9 "61% found problems with the furniture."
      1.3 "87% were disappointed with the minibar."
      3.8 "62% said the bathroom was dirty."
      0.0 "100% had problems with the shower."
      1.9 "81% thought the tv was sub-standard."
      2.1 "79% didn't like the balcony."
    • 1.6 "Disappointing internet connection."
      1.9 "81% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 614 reviews
    • 9.1 "Terrific location."
      9.0 "City centre within easy reach, said 90%."
      8.8 "88% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.4 "84% said the recreation staff was great."
    • 6.7 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
      6.3 "Desserts were ok, said 63%."
    • 6.1 "Beach is so-so."
      5.2 "Only 52% said the beach was clean enough."
    • 5.3 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.2 "Vibe was decent."
      6.2 "62% thought the atmosphere was somewhat friendly."
    • 4.9 "Value below average."
      2.0 "80% thought it was overpriced."
    • 4.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
    • 1.9 "Disappointing internet connection."
      2.0 "80% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 360 reviews
    • 9.1 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.3 "83% thought the service was very professional."
      8.6 "86% found the staff to be very friendly."
    • 6.7 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.3 "Beach is so-so."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.4 "Food is average."
    • 4.7 "Value below average."
      1.8 "82% thought it was overpriced."
    • 4.5 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      1.2 "88% complained about the bathroom."
    • 1.6 "Disappointing internet connection."
      1.8 "82% thought it was overpriced."
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    Overall rating

    7.8 Good
    based on 84 reviews
    • 9.3 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.6 "Good cleanliness."
    • 6.5 "Food is average."
    • 6.3 "Average amenities."
    • 5.8 "Beach is so-so."
    • 5.6 "Average comfort."
    • 5.1 "Vibe was decent."
    • 4.4 "Rooms are not good."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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