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Tukan Hotel & Beach Club

5a Ave Norte Entre 14 Y 16, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1255

S$ 100+

Overall guest ratings

7.0/10 Good
based on 664 reviews

Review highlights

  • 9.0
  • 8.5
  • 4.9
  • 4.5

Nearby

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    About

    With a stay at Hotel Tukan & Beach Club, you'll be centrally located in Playa del Carmen, steps from Quinta Alegria and minutes from Riviera Art Gallery. This resort is within close proximity of Nuestra Senora del Carmen Catholic Church and Pier Navega.

    Rooms

    Make yourself at home in one of the 157 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Enjoy recreation amenities such as a spa tub or take in the view from a garden. This resort also features complimentary wireless Internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.

    Dining

    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 4 restaurants. Relax with a refreshing drink at one of the 3 bars/lounges. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Restaurant
    • Bar/Lounge
    • Car hire
    • Internet
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 664 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      7.6 "76% appreciated the closeness to the beach."
      8.1 "81% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 8.5 "Breakfast is good."
    • 8.1 "Good value."
    • 6.2 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.7 "Housekeeping was ok, according to 57%."
    • 4.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 4.5 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.3 "57% thought the facilities needed updating."
    • 3.5 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
      3.5 "65% didn't like the uncomfortable beds."
      1.3 "For 87%, the rooms looked old."
      0.5 "95% had problems with the shower."
      0.6 "94% said the bathroom was dirty."
      0.0 "100% were disappointed with the minibar."
      1.0 "90% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
    • 2.0 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    7.0 Good
    based on 451 reviews
    • 9.1 "Terrific location."
    • 8.5 "Breakfast is good."
    • 8.1 "Good value."
    • 5.7 "Service is ok."
      5.2 "Housekeeping was ok, according to 52%."
    • 5.1 "Average cleanliness."
    • 4.9 "Bad amenities."
    • 3.7 "Rooms are not good."
    • 1.7 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 132 reviews
    • 9.0 "Terrific location."
    • 6.1 "Service is ok."
    • 3.5 "Rooms are not good."

    Overall rating

    7.1 Good
    based on 79 reviews
    • 3.6 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

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