Viceroy Riviera Maya
Top Wellness Hotel

Playa Xcalacoco Fraccion 7, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3000

S$ 494+

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Overall guest ratings

9.4/10 Excellent
based on 154 reviews
See all reviews

Review highlights

  • 9.7
  • 9.5
  • 9.5
  • 1.8

Good to know

  • Professional service
  • Very quiet
  • Friendly service


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    With a stay at Viceroy Riviera Maya in Playa del Carmen, you'll be by the ocean and convenient to Gran Coral Golf and El Camaleon Golf Club. This 5-star resort is within close proximity of Guadalupe Church and 28 de Julio Square.


    Make yourself at home in one of the 41 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Rooms have private furnished patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.


    Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).


    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Laundry facilities
    • Indoor pool
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Terrace/Patio
    • Beauty salon
    • Cable or satellite TV
    • Free Internet
    • Steam room
    • Wedding services
    Less More



    Guest reviews

    Overall rating

    9.4 Excellent
    based on 154 reviews
    • 9.7 "Terrific location."
    • 9.5 "Excellent pool."
    • 9.5 "Excellent amenities."
    • 9.4 "World class service."
    • 9.3 "Very comfortable."
    • 1.8 "Terrible value."

    Overall rating

    9.4 Excellent
    based on 154 reviews
    • 9.6 "Terrific location."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
    • 9.4 "Excellent pool."
    • 9.2 "Very comfortable."
      9.2 "92% thought it was pleasantly quiet."
    • 1.7 "Terrible value."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Professional service"
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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