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Palace Hotel

Jl. Raya Cipanas - Puncak, Puncak 43253, Indonesia
+62 263 524 100

Call

+62 263 524 100
Tue 6-12 Check in
Wed 7-12 Check out

Overall guest ratings

6.2/10 Good
based on 1,184 reviews

Review highlights

  • 10.0
  • 7.4
  • 4.4
  • 4.2

Nearby

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    About

    With a stay at Palace Hotel in Cipanas, you'll be minutes from Cipanas Presidential Palace and close to Cibodas Botanical Gardens. This hotel is within the vicinity of Puncak Tea Plantation and Taman Safari Indonesia.

    Rooms

    Make yourself at home in one of the 192 guestrooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have showers and slippers. Conveniences include phones, as well as complimentary newspapers and coffee/tea makers.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wedding services and tour/ticket assistance.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or grab a snack at a coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges.

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    AMENITIES

    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Sauna
    • Fitness centre
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Non-smoking rooms available
    • Cable or satellite TV
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    based on 1,184 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 7.4 "Good location."
    • 6.5 "Service is ok."
    • 6.0 "Breakfast is mediocre."
    • 4.4 "Value below average."
    • 4.2 "Vibe wasn't good."
    • 3.6 "Not very clean."
    • 3.1 "Awful rooms."
    • 3.0 "Quite uncomfortable."
    View all review categories

    Overall rating

    6.1 Good
    based on 473 reviews
    • 7.5 "Good location."
    • 6.4 "Service is ok."
      6.7 "67% said the reception staff was ok."
    • 6.3 "Breakfast is mediocre."
    • 4.5 "Value below average."
    • 3.9 "Vibe wasn't good."
      3.4 "Unfriendly atmosphere, according to 66%."
    • 3.3 "Not very clean."
      2.6 "74% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 2.8 "Awful rooms."
      0.7 "Air conditioning was criticized by 93%."
      2.6 "74% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      1.7 "83% didn't like the uncomfortable beds."
      1.1 "89% said the bathroom was dirty."
    • 2.3 "Quite uncomfortable."
      0.7 "Air conditioning was criticized by 93%."
      1.7 "83% didn't like the uncomfortable beds."
      2.1 "79% thought it was too noisy."
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    Overall rating

    6.2 Good
    based on 663 reviews
    • 7.2 "Good location."
    • 6.4 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 5.8 "Breakfast is mediocre."
    • 4.7 "Value below average."
    • 4.5 "Vibe wasn't good."
      3.9 "Unfriendly atmosphere, according to 61%."
      1.6 "84% criticized the unstylish hotel."
    • 3.3 "Not very clean."
      2.0 "80% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      0.5 "Air conditioning was criticized by 95%."
      1.7 "83% didn't like the uncomfortable beds."
      2.2 "78% thought it was too noisy."
    • 2.6 "Awful rooms."
      2.0 "80% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.5 "Air conditioning was criticized by 95%."
      0.8 "92% said the bathroom was dirty."
      1.7 "83% didn't like the uncomfortable beds."
      1.2 "For 88%, the rooms looked old."
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    Overall rating

    6.3 Good
    based on 11 reviews
    • 6.9 "Service is ok."
    • 3.4 "Rooms are not good."

    Overall rating

    6.6 Good
    based on 35 reviews
    • 6.5 "Service is ok."
    • 4.4 "Vibe wasn't good."
    • 3.8 "Not very clean."
    • 3.1 "Awful rooms."
    • 2.9 "Quite uncomfortable."
    data provided by TrustYou

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