Overview

Crowne Plaza JFK Airport New York City

138-10 135th Avenue, Queens, NY 11436, United States
+1 718 530 1160

S$ 246+

Overall guest ratings

7.6/10 Good
based on 2,001 reviews

Review highlights

  • 8.4
  • 8.4
  • 7.2
  • 6.2

Good to know

  • Great reception
  • Friendly service
  • Good shuttle service
  • Good access to airport

Nearby

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    About

    Crowne Plaza® JFK Airport NYC — “Where Your Success Matters” Crowne Plaza® JFK Airport New York City is an upscale full service hotel set in an ideal location convenient when you are passing through JFK or visiting New York. Just 1/4 mile near JFK International Airport the hotel boasts Manhattan style modern upscale guest rooms, bar lounge, complimentary 24-hour up-to-date business center, self-check-in kiosk which the selective business and leisure travelers will find most comfortable and enjoyable with the highest standards of service and hospitality. All 330 guest rooms and suites feature either King size beds or two Queen beds, Temple Spa bath amenities, complimentary wired and wireless internet, in-room laptop size safes, refrigerators, full size iron and ironing board, in-room coffee maker and an extensive HDTV channel selection. Enjoy our Crowne Plaza Sleep Advantage Program with luxurious bedding, soothing aromatherapy kit and specially designated quiet zones, which will secure your great night’s sleep. Take advantage of our free 24-hour shuttle to JFK Airport . Make your reservations today.

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    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Express check out
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 2,001 reviews
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
      7.2 "72% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.3 "83% were happy with the room service."
      7.9 "79% found the restaurant service to be one of the best."
      8.9 "Management was excellent, said 89%."
      10.0 "100% said the concierge service was amazing."
    • 8.4 "Location is great."
      9.9 "Good access to the airport, said 99%."
      7.0 "Easily accessible by car, said 70%."
      10.0 "100% thought parking was inexpensive."
      8.0 "80% liked the proximity to sightseeing."
    • 7.2 "Good breakfast."
    • 6.6 "Food is average."
      6.5 "65% thought the dining experience was appropriate."
      6.7 "Dining area was clean enough, according to only 67%."
    • 6.3 "Internet is average."
    • 6.2 "Vibe was decent."
      6.2 "62% thought the atmosphere was somewhat friendly."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.3 "Only 53% thought the furniture was functional."
      6.7 "67% thought the bathroom was big enough."
    • 5.2 "Average amenities."
      5.9 "59% said the architecture was not spectacular."
      6.4 "For only 64%, the facilities were new enough."
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    Overall rating

    7.8 Good
    based on 880 reviews
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
      7.3 "73% said the reception staff was great."
      8.3 "83% found the restaurant service to be one of the best."
    • 8.1 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 7.0 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.9 "69% thought the bathroom was big enough."
      5.5 "Only 55% thought the furniture was functional."
    • 6.6 "Food is average."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.5 "Internet is average."
    • 6.1 "Average comfort."
      6.9 "69% thought the bathroom was big enough."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
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    Overall rating

    7.7 Good
    based on 480 reviews
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      7.3 "73% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought parking was inexpensive."
      7.2 "Great parking, according to 72%."
    • 7.3 "Good breakfast."
    • 6.6 "Internet is average."
    • 6.5 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.4 "Bar is ok."
    • 6.1 "Food is average."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.1 "Average amenities."
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    Overall rating

    6.1 Good
    based on 80 reviews
    • 8.3 "Great service."
    • 8.2 "Location is great."
    • 6.3 "Average cleanliness."
    • 6.2 "Average value."
    • 6.0 "Food is average."
    • 5.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.8 "Vibe was decent."
      7.0 "70% thought, the hotel was modern."
    • 5.7 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
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    Overall rating

    7.6 Good
    based on 560 reviews
    • 8.8 "Location is great."
      10.0 "Good access to the airport, said 100%."
      7.5 "Easily accessible by car, said 75%."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.0 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was modern."
    • 6.0 "Internet is average."
    • 5.4 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.0 "Average amenities."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Great reception"
    "Friendly service"
    "Good shuttle service"
    "Good access to airport"
    data provided by TrustYou

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