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Best Western Airport Plaza Hotel
Best Reception

1981 Terminal Way, Reno, NV 89502-3215, United States
+1 775 348 6370

S$ 97+

Overall guest ratings

8.0/10 Good
based on 1,346 reviews

Review highlights

  • 9.6
  • 8.6
  • 7.7
  • 4.9

Nearby

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Fitness centre
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Fireplace
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Free Internet
    • Free parking
    • Long-term parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,346 reviews
    • 9.6 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "Easily accessible by car, said 100%."
      8.4 "Great parking, according to 84%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
      8.5 "85% thought the service was very professional."
    • 7.7 "Good amenities."
      7.0 "70% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
      7.4 "74% enjoyed the lobby entrance."
      10.0 "Business facilities were excellent, according to 100%."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 4.9 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    based on 538 reviews
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      8.2 "Great parking, according to 82%."
      10.0 "Easily accessible by car, said 100%."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
      8.5 "85% thought the service was very professional."
    • 7.6 "Tasty food."
    • 4.9 "Breakfast is below average."
    • 4.8 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      0.0 "Air conditioning was criticized by 100%."
      0.7 "93% had problems with the shower."
      3.6 "For 64%, the rooms looked old."
    • 4.0 "Wellness & sports facilities were not very nice."
    • 2.9 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    based on 417 reviews
    • 9.6 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "Easily accessible by car, said 100%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 5.4 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 4.5 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."

    Overall rating

    7.7 Good
    based on 188 reviews
    • 9.7 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
    • 5.7 "Rooms are ok."
    • 5.1 "Vibe was decent."

    Overall rating

    8.2 Excellent
    based on 201 reviews
    • 9.6 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.4 "Bar is amazing."
    • 6.3 "Average comfort."
    • 5.7 "Rooms are ok."
    • 5.5 "Breakfast is mediocre."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    data provided by TrustYou

    Recent reviews

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