Overview

Quality Inn West End

8008 West Broad Street, Richmond, VA 23294, United States
+1 804 346 0000

S$ 95+

Overall guest ratings

7.1/10 Good
based on 741 reviews

Review highlights

  • 9.2
  • 8.2
  • 4.3
  • 3.3

Nearby

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    About

    Get more for your money at the Quality Inn West End hotel in Richmond, VA near Richmond Raceway Complex. Nearby destinations include Science Museum of Virginia, Greater Richmond Convention Center, Lewis Ginter Botanical Garden, Richmond International Raceway and University of Richmond. Enjoy amenities like free deluxe continental breakfast, free WiFi, guest laundry facilities, seasonal outdoor pool and business center with copy, fax and print services. Guest rooms feature a flat-screen TV, refrigerator, microwave, coffee maker and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

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    Choice Hotels

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness centre
    • Free parking
    • Laundry facilities
    • Cable or satellite TV
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    based on 741 reviews
    • 9.2 "Terrific location."
      7.9 "Great parking, according to 79%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 8.2 "Great service."
      8.4 "84% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.6 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 4.3 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.4 "96% said the bathroom was dirty."
      2.8 "72% said rooms were small."
      2.3 "77% had problems with the shower."
      3.5 "For 65%, the rooms looked old."
      3.3 "67% found problems with the furniture."
      1.3 "87% criticized the small bathroom."
      2.0 "80% were disappointed with the minibar."
      3.6 "64% were unsatisfied with the kitchenette."
      2.0 "80% thought the tv was sub-standard."
    • 3.3 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      0.4 "96% said the bathroom was dirty."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      2.3 "For 77%, the lobby entrance was sub-standard."
      0.8 "92% complained about the elevator."
      1.7 "83% thought the facilities needed updating."
      2.9 "71% didn't like the architecture."
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    Overall rating

    7.1 Good
    based on 385 reviews
    • 9.4 "Terrific location."
    • 8.2 "Breakfast is good."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 6.6 "Internet is average."
    • 4.2 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.6 "94% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      3.7 "For 63%, the rooms looked old."
      2.0 "80% thought the tv was sub-standard."
      3.0 "70% said rooms were small."
    • 3.4 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.4 "76% thought it was rather dirty."
      0.6 "94% said the bathroom was dirty."
    • 3.3 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      2.2 "For 78%, the lobby entrance was sub-standard."
      1.1 "89% complained about the elevator."
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    Overall rating

    6.9 Good
    based on 185 reviews
    • 9.2 "Terrific location."
    • 8.2 "Breakfast is good."
    • 7.6 "Good service."
      8.2 "82% said the reception staff was great."
    • 6.3 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.1 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
    • 3.1 "Generally quite dirty."
      3.6 "64% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Overall rating

    6.5 Good
    based on 59 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 5.7 "Average comfort."
    • 4.5 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
    • 3.5 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 3.4 "Not very clean."
      3.7 "63% said rooms were dirty."

    Overall rating

    7.3 Good
    based on 111 reviews
    • 9.1 "Terrific location."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.8 "Internet is average."
    • 4.3 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.5 "Vibe wasn't good."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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