Overview

Princes Gate Hotel
Top City Hotel

1057 Arawa Street, Rotorua --, New Zealand
+64 7348 1179

S$ 161+

Overall guest ratings

8.1/10 Excellent
based on 1,137 reviews

Review highlights

  • 9.5
  • 8.8
  • 6.4
  • 6.0

Good to know

  • Nice building
  • Friendly atmosphere
  • Stylish hotel

Nearby

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    About

    Princes Gate Hotel offers an airport shuttle (available on request). Guests can hang out at the outdoor pool or seasonal outdoor pool, or grab a bite to eat at Memories Restaurant, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A bar/lounge and a spa tub are other highlights, and rooms at this luxurious hotel offer flat-screen TVs and minibars.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,031 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 8.1 "Food is delicious."
      8.6 "86% were happy with the price."
    • 7.6 "Good amenities."
      7.3 "73% thought the building was wonderful."
      8.0 "80% thought the architecture was beautiful."
      8.9 "89% enjoyed the lobby entrance."
      9.3 "93% found the grounds to be nice."
      9.3 "93% loved the terrace."
    • 7.1 "Good vibe."
      8.4 "84% enjoyed the friendly atmosphere."
      8.9 "89% said it was a stylish hotel."
      8.9 "89% enjoyed the lobby entrance."
      9.5 "95% thought the hotel was luxurious."
    • 6.4 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 6.0 "Average value."
    • 4.7 "Rooms are not good."
      3.9 "61% said rooms were small."
      3.9 "61% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      3.6 "For 64%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      2.7 "73% had problems with the shower."
      3.3 "67% were unsatisfied with the kitchenette."
      3.6 "64% thought the tv was sub-standard."
    • 4.6 "Not very comfortable."
      3.9 "61% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 3.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    8.2 Excellent
    based on 783 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.6 "96% found the restaurant service to be one of the best."
    • 7.5 "Good amenities."
      7.4 "74% thought the building was wonderful."
      7.9 "79% thought the architecture was beautiful."
      9.0 "90% enjoyed the lobby entrance."
      9.0 "90% found the grounds to be nice."
    • 6.9 "Vibe was decent."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.7 "Average value."
    • 4.1 "Rooms are not good."
      3.6 "64% said rooms were small."
      3.2 "68% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      3.3 "For 67%, the rooms looked old."
      2.1 "79% had problems with the shower."
    • 3.8 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.1 "69% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 2.9 "Generally quite dirty."
      3.7 "63% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    7.9 Good
    based on 144 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Good vibe."
      8.7 "87% enjoyed the lobby entrance."
      9.1 "91% said it was a stylish hotel."
      8.4 "84% enjoyed the friendly atmosphere."
    • 7.3 "Good amenities."
      7.0 "70% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
    • 6.7 "Pool is mediocre."
    • 6.1 "Average value."
    • 4.9 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      4.4 "56% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
    • 4.8 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 3.5 "Not very clean."
      4.0 "60% said rooms were dirty."
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    Overall rating

    8.6 Excellent
    based on 103 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.7 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 7.1 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
      9.1 "91% said it was a stylish hotel."
    • 6.2 "Pool is mediocre."
    • 6.0 "Average value."
    • 5.6 "Rooms are ok."
    • 5.3 "Average comfort."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Stylish hotel"
    data provided by TrustYou

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