Overview

SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand
+64 7348 2039

S$ 72+

Overall guest ratings

5.8/10 OK
based on 1,809 reviews

Review highlights

  • 8.8
  • 4.5
  • 4.0
  • 4.0

Nearby

    show all

    About

    Located near a train station, SilverOaks Hotel Geyserland is a great choice for a stay in Rotorua. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A spa tub, a seasonal outdoor pool, and a children's pool are other highlights.

    Less More
    Hotels.com

    AMENITIES

    • Facilities for disabled guests
    • Business centre
    • Room service
    • Restaurant
    • Car hire
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets allowed on request. Charges may apply.
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    based on 1,809 reviews
    • 8.8 "Location is great."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 7.0 "Good service."
      6.9 "69% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
      5.8 "58% thought the management was tolerable."
      5.5 "Housekeeping was ok, according to 55%."
      5.8 "Only 58% were satisfied with the booking process."
      6.7 "67% found the room service acceptable."
    • 4.5 "Breakfast is below average."
    • 4.0 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      3.1 "69% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
      1.7 "83% criticized the small bathroom."
    • 4.0 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.2 "78% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
      2.4 "76% thought the tv was sub-standard."
      4.7 "53% said rooms were small."
      2.3 "77% were disappointed with the minibar."
      2.8 "Air conditioning was criticized by 72%."
      4.8 "52% were unsatisfied with the kitchenette."
      1.7 "83% didn't like the balcony."
      1.7 "83% criticized the small bathroom."
    • 3.6 "Bar is not good."
    View all review categories

    Overall rating

    6.1 Good
    based on 741 reviews
    • 9.0 "Terrific location."
      7.2 "Great parking, according to 72%."
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.9 "Average value."
    • 4.5 "Breakfast is below average."
    • 4.5 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      2.6 "Air conditioning was criticized by 74%."
    • 4.0 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      1.1 "89% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      2.4 "76% thought the tv was sub-standard."
      1.3 "87% had problems with the shower."
      1.2 "88% said the bathroom was dirty."
      2.5 "75% were disappointed with the minibar."
      2.6 "Air conditioning was criticized by 74%."
      2.0 "80% didn't like the balcony."
      4.8 "52% were unsatisfied with the kitchenette."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.6 "Disappointing food."
    View all review categories

    Overall rating

    5.7 OK
    based on 886 reviews
    • 8.6 "Location is great."
      8.5 "85% liked the proximity to sightseeing."
    • 6.7 "Average value."
    • 6.2 "Service is ok."
      6.6 "66% said the reception staff was ok."
      6.2 "Housekeeping was ok, according to 62%."
      5.5 "55% thought the management was tolerable."
    • 4.2 "Breakfast is below average."
    • 3.9 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      3.2 "68% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 3.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.6 "Disappointing food."
    • 3.5 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      1.5 "85% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      2.4 "76% were disappointed with the minibar."
      1.1 "89% had problems with the shower."
      4.5 "55% said rooms were small."
      2.5 "75% thought the tv was sub-standard."
      1.6 "84% didn't like the balcony."
      4.8 "52% were unsatisfied with the kitchenette."
      2.8 "Air conditioning was criticized by 72%."
    View all review categories

    Overall rating

    6.4 Good
    based on 180 reviews
    • 8.9 "Location is great."
    • 7.1 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 4.1 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      2.2 "78% said rooms were dirty."
      2.5 "75% thought the tv was sub-standard."
      1.8 "82% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
      4.5 "55% said rooms were small."
    • 4.0 "Internet is poor."
    • 3.8 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      3.5 "65% thought it was too noisy."
    • 3.8 "Disappointing food."
    • 3.3 "Pool is below average."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close