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SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand
+64 7348 2039

S$ 78+

Mon 5-12 Check in
Tue 6-12 Check out

Overall guest ratings

5.8/10 OK
based on 1,808 reviews

Review highlights

  • 8.8
  • 7.2
  • 4.0
  • 4.0

Nearby

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    About

    With a stay at SilverOaks Hotel Geyserland, you'll be centrally located in Rotorua, steps from Rotorua Golf Club and minutes from Whakarewarewa Thermal Reserve. This hotel is within close proximity of Whakarewarewa: The Living Maori Village and Te Puia New Zealand Maori Arts and Crafts Institute.

    Rooms

    Make yourself at home in one of the 70 air-conditioned guestrooms. High-speed (wired) Internet access (surcharge) is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include safes and desks.

    Amenities

    Take advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features wireless Internet access (surcharge) and babysitting/childcare (surcharge).

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 6146 square feet (571 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    AMENITIES

    • Facilities for disabled guests
    • Business centre
    • Room service
    • Restaurant
    • Car hire
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    based on 1,808 reviews
    • 8.8 "Location is great."
    • 7.2 "High value."
    • 7.0 "Good service."
    • 4.0 "Breakfast is below average."
    • 4.0 "Not very comfortable."
    • 3.7 "Rooms are not good."
    • 2.5 "Generally quite dirty."
    • 2.2 "Disappointing internet connection."
    View all review categories

    Overall rating

    6.2 Good
    based on 849 reviews
    • 9.1 "Terrific location."
      7.5 "Great parking, according to 75%."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 4.4 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
    • 4.2 "Breakfast is below average."
    • 4.1 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      1.1 "For 89%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.1 "89% thought the tv was sub-standard."
      1.3 "87% said the bathroom was dirty."
      0.8 "92% were disappointed with the minibar."
      2.4 "76% had problems with the shower."
      4.0 "60% didn't like the balcony."
    • 3.1 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.1 "79% thought it was rather dirty."
      2.3 "Dirty pool, said 77%."
    • 2.3 "Horrible pool."
      2.3 "Dirty pool, said 77%."
    View all review categories

    Overall rating

    5.9 OK
    based on 705 reviews
    • 8.7 "Location is great."
    • 7.1 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.9 "Average value."
    • 4.1 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
    • 3.6 "Breakfast is below average."
    • 3.2 "Awful rooms."
      0.5 "95% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      1.1 "For 89%, the rooms looked old."
      1.6 "84% thought the tv was sub-standard."
      0.8 "92% were disappointed with the minibar."
      1.1 "89% said the bathroom was dirty."
      2.9 "71% had problems with the shower."
      1.7 "83% found problems with the furniture."
      1.1 "89% were unsatisfied with the kitchenette."
    • 2.3 "Food is inedible."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
      1.4 "Dirty pool, said 86%."
    View all review categories

    Overall rating

    6.4 Good
    based on 253 reviews
    • 8.9 "Location is great."
    • 7.1 "High value."
    • 6.6 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 4.2 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
      1.6 "84% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
      1.7 "83% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
    • 4.0 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.8 "Breakfast is below average."
    • 2.8 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    View all review categories
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